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/////Homewood Suites by Hilton Phoenix-Biltmore

Homewood Suites by Hilton Phoenix-Biltmore

Hotel
2001 E. Highland Avenue, Phoenix (AZ), Arizona 85016, USMap
8.8/10
Excellent
716 reviews
40% guests praised the Price in their reviews
Check price
Hotel

Stay information

Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a picnic area.. Featured amenities include complimentary wired internet access, express check-out, and dry cleaning/laundry services. Planning an event in Phoenix? This hotel has 450 square feet (41 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite..

Amenities

Pets friendly
Family friendly
Pool
Free Wifi

Location

2001 E. Highland Avenue, Phoenix (AZ), Arizona 85016, USView in Google Maps
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Things to know

Check-in15:00 - 00:00
Check-out00:00 - 12:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival

Minimum check-in age: 18

Special check-in instructions

Cashless transactions are available Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Safety features at this property include window guards Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

. Optional fees: Pet fee: USD 75 per accommodation (varies based on length of stay) Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cashCashless transactions are availableSafety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guardsThis property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 3:00 PM. . Check out: 12:00 PM.

Know before you go

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Reviews

8.8/10
Excellent
716 reviews
R
Rebecca
1 month ago on Hotels.com
hotels.com
6/10
Rules of travel: most your stay is room central, get the luxury room. Cheap rooms are for entertainment centered travels. We booked the two room suite because most our stay was going to be in the room. We have kids and we don’t want to be bothered, yes we need the kitchen. Perfect room for our needs. The hotel is beautiful, clean, friendly, close to everything, downtown 10 mins away. Food and groceries a walk across the street. The room was gorgeous. We had zero issues with the room. In fact, it was better than the second room. The bed was the reason for the room swap. The king bed in the first suite was horrible. That mattress was old, broken springs, stained. They couldn’t swap mattresses so they swap rooms. The other room was clearly an older room. It was stank like mildew and must. The toilet seat was broken. We went from top floor to the middle. We went from what looked like the most renovated side of the hotel, to the older side. We left the windows open the rest of the stay. The only reason we didn’t complain is they refunded us the first night. Our other party also hated their beds in their separate 1st floor room. 3rd party users like hotels.com, this is one of those hotels that will tell you there’s nothing they can do if you don’t like your room. That’s complete horsesh’t, it’s their hotel, don’t let them lie to you. You have to call your 3rd party and they call the hotel for PERMISSION before you have anything done. It’s all show. Better beds, we come back
K
Kyle
1 month ago on Hotels.com
hotels.com
2/10
I would not stay at this hotel. It's dirty, old, and just flat-out gross! There are stains on the wall, the sheets are dirty, and it smells. It has positive reviews; I'm not sure if that is fake because there is no way this has 4 stars maybe 0.1.
R
Rebekah
1 month ago on Hotels.com
hotels.com
10/10
The staff was great and friendly!

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Home
Hotels
United States
Arizona
Phoenix (AZ)
check-in
Oct 11, Sun
check-out
Oct 12, Mon
nights
1
guests
2 Guests

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