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/////Jumeirah Mallorca

Jumeirah Mallorca

Hotel
CALLE BELGICA S/N, PORT DE SOLLER, Majorca, Balearic Islands 7108, ESMap
9.6/10
Excellent
564 reviews

Stay information

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, a health club, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze.. Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Sóller? This hotel has 2347 square feet (218 square meters) of space consisting of a conference center and 4 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours)..

Amenities

Pets friendly
Family friendly
Pool
Hot tub
Free Wifi

Location

CALLE BELGICA S/N, PORT DE SOLLER, Majorca, Balearic Islands 7108, ESView in Google Maps
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Things to know

Check-in15:00 - 00:00
Check-out00:00 - 12:00
Dates and times refer to property's local time

Check-in instructions

For any questions, please contact the property using the information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Safety features at this property include a fire extinguisher Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property uses solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age. A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

. Optional fees: Airport shuttle fee: EUR 250 per vehicle (one-way, maximum occupancy 6)Airport shuttle fee per child: EUR 250 (one-way)Covered valet parking fee: EUR 30 per day (in/out privileges)Pet fee: EUR 80 per pet, per nightService animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. The seasonal pool will be open from March to November. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards, debit cards, and cashThis property uses some solar and geothermal energy; some water is reused through a grey water recycling systemSafety features at this property include a fire extinguisherThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room . Special instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.. Check in from: 3:00 PM. Check in to: midnight. . Check out: 12:00 PM.

Know before you go

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation Guests under 16 years old are not allowed in the spa Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation The seasonal pool will be open from March to November

Reviews

9.6/10
Excellent
564 reviews
N
Nathalie
1 month ago on Hotels.com
hotels.com
10/10
Just perfect ! Staff , food, room
G
Gilberto
2 months ago on Hotels.com
hotels.com
2/10
We traveled as three couples and booked three rooms at Jumeirah Mallorca, expecting the world-class service the brand is known for. Unfortunately, our experience was deeply disappointing. The problems started before we arrived. I contacted the concierge multiple times to arrange airport transportation for six people with luggage, but never received a response. We had to make last-minute arrangements ourselves. At check-in, we asked if our rooms could be closer together. The front desk said they couldn’t accommodate that but offered a two-bedroom suite for “€2,500 more” so we could stay closer. We specifically asked if that was for the entire stay or per night, and left with the clear understanding it was the total cost. We accepted only because it was their proposed solution—not because we wanted an upgrade. To make matters worse, the third room wasn’t even close to the suite as promised. The real shock came after we returned to the U.S. We discovered an unexpected charge of approximately $22,000 on our American Express. The hotel claimed the suite was €2,500 per night, something we would never have agreed to. Instead of acknowledging what was clearly a misunderstanding, they treated us as if we were the problem. The property itself is beautiful, but luxury is about trust as much as scenery. Leaving guests with a surprise five-figure charge and refusing to take responsibility for an obvious communication breakdown is unacceptable. I cannot recommend this hotel.
R
Rasmus
3 months ago on Hotels.com
hotels.com
10/10
Our stay at Jumeirah Mallorca exceeded every expectation. The hotel enjoys one of the most spectacular settings in Mallorca, with breathtaking views over the Mediterranean and a peaceful atmosphere that makes it easy to unwind. The service was consistently outstanding. Every member of the team was warm, professional and genuinely attentive, always going the extra mile to make us feel welcome. The concierge team was particularly impressive, helping us with excellent recommendations and every request throughout our stay. The facilities are beautifully maintained, the rooms are spacious and elegant, and the food was of a very high standard across the hotel. Breakfast deserves a special mention for its exceptional quality and variety. Travelling with children, we also appreciated how family-friendly the hotel is without compromising its luxurious feel. It strikes a rare balance between relaxed sophistication and genuine hospitality. Jumeirah Mallorca is a destination we would happily return to and one of the finest luxury hotels we have experienced. Highly recommended.

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check-in
Oct 11, Sun
check-out
Oct 12, Mon
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2 Guests

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