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/////Home Suites Hill Country

Home Suites Hill Country

Motel
19793 I-10 W., San Antonio (TX), Texas 78257, USMap
6.4/10
Pleasant
1,000 reviews

Stay information

Enjoy recreation amenities such as a seasonal outdoor pool or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, a picnic area, and a vending machine.. Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Self parking (subject to charges) is available onsite..

Amenities

Pets friendly
Family friendly
Pool
Free Wifi

Location

19793 I-10 W., San Antonio (TX), Texas 78257, USView in Google Maps
View map
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Things to know

Check-in15:00 - 04:00
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools The property charges 3.5 percent for credit card payments

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash

Additional information

Optional fees: Credit card charges are subject to a surcharge of 3.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: The seasonal pool will be open from March to October. Children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards and cashSafety features at this property include a fire extinguisherPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 3:00 PM. Check in to: 4:00 AM. . Check out: 11:00 AM.

Know before you go

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation The seasonal pool will be open from March to October

Reviews

6.4/10
Pleasant
1,000 reviews
F
Frederick
1 month ago on Hotels.com
hotels.com
8/10
No issues
J
John
3 months ago on Hotels.com
hotels.com
2/10
After reserving the room via the app, I tried calling the property for 5 or 6 hours and not once did anyone answer. When I arrived at the property, I was informed of a $25 deposit. I asked through chat and tried calling for the specific reason. The person working said the $25 deposit was mandatory. And, to make matters worse, he sat there and watched me struggle to find the money until almost 3am, when I finally got into my room. Then, the next morning as I'm going to check out, I'm informed by the office that I will not be getting my deposit back because a young woman THAT HAD NOTHING TO DO WITH RESERVING OR PAYING FOR MY ROOM SAID SHE WAS RUNNING LATE LEAVING. BECAUSE THEY GAVE HER EXTRA TIME TO LEAVE, THEY KEPT MY DEPOSIT. This was nothing but a money grab akin to flat out theft. The second that happened, this hotel stopped existing for me and I will never consider staying there again and I will do everything I can to convince others to look elsewhere. ITS ONE OF THOSE PLACES THAT WILL FIND ANY REASON TO KEEP YOUR DEPOSIT, INCLUDING JUST FLAT OUT STEALING IT FROM YOU. LOOK ELSEWHERE. DO NOT STAY HERE!
J
John
3 months ago on Hotels.com
hotels.com
2/10
After reserving the room via the app, I tried calling the property for 5 or 6 hours and not once did anyone answer. When I arrived at the property, I was informed of a $25 deposit. I asked through chat and tried calling for the specific reason. The person working said the $25 deposit was mandatory. And, to make matters worse, he sat there and watched me struggle to find the money until almost 3am, when I finally got into my room. Then, the next morning as I'm going to check out, I'm informed by the office that I will not be getting my deposit back because a young woman THAT HAD NOTHING TO DO WITH RESERVING OR PAYING FOR MY ROOM SAID SHE WAS RUNNING LATE LEAVING. BECAUSE THEY GAVE HER EXTRA TIME TO LEAVE, THEY KEPT MY DEPOSIT. This was nothing but a money grab akin to flat out theft. The second that happened, this hotel stopped existing for me and I will never consider staying there again and I will do everything I can to convince others to look elsewhere. ITS ONE OF THOSE PLACES THAT WILL FIND ANY REASON TO KEEP YOUR DEPOSIT, INCLUDING JUST FLAT OUT STEALING IT FROM YOU. LOOK ELSEWHERE. DO NOT STAY HERE!

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Check price
Motel
Home
Hotels
United States
Texas
San Antonio (TX)
check-in
Oct 11, Sun
check-out
Oct 12, Mon
nights
1
guests
2 Guests

Standard Double Room

No Free Breakfast | Non Refundable
1 double
Sleeps 2

Economy Quadruple Room

No Free Breakfast | Non Refundable
2 double
Sleeps 4

Basic Double Room

No Free Breakfast | Non Refundable