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/////Kairos Garda Hotel - Be Happy Hotels

Kairos Garda Hotel - Be Happy Hotels

Hotel
Via XXV Aprile 36, Castelnuovo del Garda, Veneto 37014, ITMap
9.4/10
Excellent
175 reviews

Stay information

Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.. This property has received its official star rating from the local rating authority.. Featured amenities include a business center, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite..

Amenities

Pets friendly
Family friendly
Free Wifi

Location

Via XXV Aprile 36, Castelnuovo del Garda, Veneto 37014, ITView in Google Maps
View map
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Things to know

Check-in14:30 - 21:30
Check-out07:00 - 10:00
Dates and times refer to property's local time

Check-in instructions

Front desk staffed during limited hours Information provided by the property may be translated using automated translation tools The front desk is open daily from 8:00 AM - 9:30 PM This property doesn't offer after-hours check-in This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Minimum check-in age: 18

Special check-in instructions

Cashless transactions are available Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Property Registration Number IT023022A1BUARDGM2 Safety features at this property include a smoke detector Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 2.00 per person, per night, up to 20 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

. Optional fees: Airport shuttle fee: EUR 60 per vehicle (one-way, maximum occupancy 9)Pet fee: EUR 15 per pet, per nightService animals are exempt from feesRollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation. Cashless payment methods are available for all transactions. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cashCashless transactions are availableSafety features at this property include a fire extinguisher and a smoke detector . Special instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 9:30 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.. Check in from: 2:30 PM. Check in to: 9:30 PM. . Check out: 10:00 AM.

Know before you go

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation This property does not have elevators

Reviews

9.4/10
Excellent
175 reviews
D
Dariusz
1 month ago on Hotels.com
hotels.com
6/10
We had mixed feelings about our stay. Overall, the room was fine, the breakfast was excellent, and the staff were extremely friendly and helpful. Unfortunately, we had a serious security issue during our stay. The door to our room was not locking properly, which we reported to reception. As we were going to be out for the entire day, we did not want to carry our valuables with us, so we handed them over to reception for safekeeping. We were assured that the room door would be repaired before we returned. However, when we came back, we discovered that the door had not been properly secured. It was not wide open, but it was unlocked and could easily be opened by anyone. Even more concerning, the valuables we had specifically left in the safe custody of reception had been left inside our room. We were later told that the cleaning staff had failed to lock the door. We appreciate that the hotel staff tried to compensate us for the mistake and offered complimentary drinks and other gestures. They were genuinely apologetic and helpful once the issue was discovered. Another downside was the Wi-Fi in the room. The connection was extremely weak and, in practice, was almost completely unusable. Nevertheless, the security incident was by far the most concerning issue and what we will remember as it could have ended much worse. We were extremely lucky that nothing was taken and that our valuables were still there.
W
Wenda
4 months ago on Expedia
expedia
10/10
Everything was extremely good
W
Wenda
4 months ago on Expedia
expedia
10/10
We had a very comfortable stay . Our room was excellent, quiet and good air-conditioning. The breakfast was lovely with plenty of choice and lovely Italian coffee. The staff were excellent and very helpful, especially Bianca who, gave me everything I needed to make a cup of tea and coffee in our room and offered me biscuits or croissants even though it was late in the evening.

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Hotel
Home
Hotels
Italy
Veneto
Castelnuovo del Garda
check-in
Oct 11, Sun
check-out
Oct 12, Mon
nights
1
guests
2 Guests

Standard Room (Annex)

Free Breakfast | Non Refundable

Standard Quadruple Room

Free Breakfast | Non Refundable

Standard Double or Twin Room

Free Breakfast | Non Refundable
Sleeps 3