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Home/Hotels/United States/Tennessee//Quality Inn Merchants Drive

Quality Inn Merchants Drive

Inn
117 Cedar Lane, Knoxville (TN), Tennessee 37912, USMap
7/10
Good
1,001 reviews
"decent deal"

Stay information

Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a fireplace in the lobby.. Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk..

Amenities

Pets friendly
Pool
Free Wifi

Location

117 Cedar Lane, Knoxville (TN), Tennessee 37912, USView in Google Maps
View map
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Things to know

Check-in15:00 - 00:00
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Additional information

Optional fees: Pet fee: USD 20 per pet, per nightService animals are exempt from feesCrib (infant bed) fee: USD 10 per nightRollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: The seasonal pool will be open from April to October. Pool access available from 8 AM to 10 PM.Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedSafety features at this property include a smoke detectorThis property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Check in from: 3:00 PM. . Check out: 11:00 AM.

Know before you go

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation The seasonal pool will be open from April to October

Reviews

7/10
Good
1,001 reviews
D
Debbie
1 month ago on Hotels.com
hotels.com
4/10
Pool was out of order. Bedding smelled.
A
Angel
5 months ago on Hotels.com
hotels.com
2/10
This hotel is very outdated and simply not very clean. The room I booked smelled like raw sewage upon arrival to the room. We arrived late at night after a very long drive and was exhausted. There was only one front desk clerk at the time and there was a very long check-in wait time. Also an unexpected deposit of $100 upon check-in for incidentals which I know isn't unusual but you also expect a certain standard when this is charged. They did not meet that standard. When we got to the room and we immediately noticed the smell, I was afraid to set on the furniture or take my shoes off. I called down the front desk to report the problem and she said she was completely book and didn't have another room to offer but that she would be up as soon as possible to investigate the smell. Once she arrived she could smell it as well but had no idea where the smell could be coming from and stated that she would put a work order in for maintenance to check it out the following day. Magically, she was able to find another room for us to stay in. The second room was cleaner and didn't have an odor thankfully. Our other family members that booked an additional room also had a very outdated, dirty feeling room. Will not book here ever again and definitely would not recommend.
M
Michael
2 months ago on Hotels.com
hotels.com
4/10
The room itself was clean and nice. The staff we encountered were great. We just had some issues...This was the first night my wife and I were able to get away from home in almost a year. One of our top things we looked forward to at the hotel was to utilize the swimming pool. I even called the day before our stay to check on the pool hours. They failed to tell me that the pool was out of service. We arrived and we couldn't check in for about 45 minutes past the time because the rooms were not ready. We were going to swim while waiting and found out the pool was green. We left for the evening and upon returning back, the only ice machine in service we were told was on the 3rd floor and it was empty. We had to leave to buy ice and upon our return there was a bug in the ice bucket in the room. We ended up checking out at approximately 2:00 a.m. and returned home. I have disputed the charges for the night.

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Check price
Inn
Knoxville (TN)
check-in
Oct 11, Sun
check-out
Oct 12, Mon
nights
1
guests
2 Guests

Standard King Room

Standardzimmer, 1 King-Bett, Nichtraucher
1 King Bed
269 sq ft
Sleeps 2
4 room options

Standard Queen Room (Accessible)

Zimmer, 1 Queen-Bett, barrierefrei, Nichtraucher
1 Queen Bed
260 sq ft
Sleeps 2
3 room options

Standard 2 Double Room

Standard-Doppelzimmer, 2 Doppelbetten, Nichtraucher
2 Full Beds
269 sq ft
Sleeps 4
3 room options

Standard Room

Bilik King - Bebas Rokok
Sleeps 2

Standard Double Room

Free Breakfast | Non Refundable