AZZ Castellar Hacienda El Alcornocal

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Things to know

Check-in14:00 - anytime

Check-out00:00 - 12:00

Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Property Registration Number H/CA/01248 Safety features at this property include a smoke detector Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash

Additional information

Optional fees: Fee for continental breakfast: approximately EUR 18 for adults and EUR 15 for childrenCovered self parking fee: EUR 18 per nightNearby parking fee: EUR 6 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. The seasonal pool will be open from June to September. Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. Contactless check-out is available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards and cashSafety features at this property include a fire extinguisher and a smoke detector . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 2:00 PM. Check in to: anytime. . Check out: 12:00 PM.

Know before you go

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation Only registered guests are allowed in the guestrooms Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The seasonal pool will be open from June to September This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Reviews

8.4/10

Very Good

6 reviews

Iain

1 month ago on Hotels.com

4/10

4* hotel I would not stay here again. This is not a 4* hotel. Can get better 2* hotels. Too many issues! When you book a 4* hotel there are certain minimum standards of service that you expect. However, to deliver that service you need to have enough of the right people. This hotel has insufficient staff. Most of the staff that were there have had little or no hospitality training. We booked 3 nights here with the spa and treatments being a key attraction. Upon checking in we were told the spa is shut - without further explanation. Boom! Take that! A new reception staff member behind the desk just stared at us. No smile. No ola. No 'someone will be with you'. Nothing. In the wrong profession. A 4 star hotel will normally have a general manager (GM) with an eye for detail, but there is clearly not one operating here. Faulty Towers. Flaws everywhere. No operations managers , no department heads - no one is in charge here. Was not all bad. Hotel located in a peaceful area. The bed was comfortable. There is parking. 2 tennis courts. Standard of food - including breakfast - good. Gym was adequately equipped. Pool area was calm - until noisy leaf blower man made one of his very unwelcome and untimely visits. One member of staff called Belen was great. But she needs more help. More people. Trained people. Poor Belen. When waiter Inniesta dropped a large glass bottle his co-waiter laughed. They both laughed, Much of the broken glass still th

Craig

5 months ago on Hotels.com

10/10

Really enjoyed the stay, staff were great, food was good as well. I would recommend this hotel, it away from all the coastal tourists spots.

Paul

26 months ago on Hotels.com

10/10

What a fantastic place. Somewhere to relax, eat well and recover. Great service at all stages. A modest menu choice wise but excellent in quality, locally sourced products full of flavour. A family run hotel and it shows. The whole ambiance is spot on. A place for the summer, nice pool and gardens with patios to sit out on and enjoy food and wine. For winter I spotted a fab lounge with a big working fireplace. Rooms are light, airy and very comfortable. Small terrace to sit outside.

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