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/////Grand Reserve at The Meritage

Grand Reserve at The Meritage

Hotel
850 Bordeaux Way, Napa (CA), California 94558, USMap
8.2/10
Very Good
620 reviews
"Free Netflix"

Stay information

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, an attached winery, and a health club. This resort also features complimentary wireless internet access, concierge services, and gift shops/newsstands.. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Napa? This resort has 80000 square feet (7432 square meters) of space consisting of a conference center and 40 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite..

Amenities

Pets friendly
Family friendly
Pool
Hot tub
Free Wifi

Location

850 Bordeaux Way, Napa (CA), California 94558, USView in Google Maps
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Things to know

Check-in16:00 - 01:00
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

An adult age 18 or older must assume all liability for the booking Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Resort fee: USD 56.50 per accommodation, per night The resort fee includes:Additional inclusionsBusiness center/computer accessConcierge serviceFaxesFitness center accessFitness/yoga classesHealth club accessHousekeepingIn-room bottled waterIn-room coffeeIn-room safeNewspaperPartner property accessPartner property pool accessPhone callsPool accessShuttle service

We have included all charges provided to us by the property.

. Optional fees: Fee for cooked-to-order breakfast: approximately USD 9 to 50 for adults, and USD 9 to 50 for childrenAirport shuttle fee: USD 100.00 per person (roundtrip)Uncovered self parking fee: USD 15 per nightUncovered valet parking fee: USD 25 per nightPet fee: USD 100.00 per accommodation, per nightService animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). A car is recommended for transportation to and from this property. Contactless check-out is available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedSafety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kitThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room . Special instructions: An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 4:00 PM. Check in to: 1:00 AM. . Check out: 11:00 AM.

Know before you go

A car is recommended for transportation to and from this property Guests under 18 years old are not allowed in the spa Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Reviews

8.2/10
Very Good
620 reviews
Consecutive positive reviews from 15 guests
B
Brianna
3 months ago on Hotels.com
hotels.com
6/10
Mix of positive and negative on this stay - I booked and prepaid for a 2 room sweet (king & 2 queen with shared living/kitchen space). I called ahead for early check in and was told it could not be arranged by phone but to arrive early and try. This stay was for a sleepover 16th birthday party for my daughter. Wd arrived 10 minutes before the stated check in time of 4 pm. At check in, the staff seemed confused and left me at the desk for 5-10 minutes without a word of explanation. When he returned and seemed to sort things out with the help of two other ladies he said one room was ready and the adjoining room would be ready soon but was still being cleaned. This was less than ideal given the purpose of our trip and time of check in. We went ahead to the room with the promise that they would bring the keys to the second room to us. Well, that never happened. It took several hours, phone calls, and trips back to the front desk to finally get help. Rather than the adjoining rooms that were booked and paid and promised, we eventually got a second room... on the opposite side of the property. I was promised a discount on the room with a refund to my credit card. Five days later... no refund yet. This is a great property with great amenities (pools and restaurants), but the price requires better customer service and follow through on promises to the guests.
P
Peter
4 months ago on Hotels.com
hotels.com
10/10
Very peaceful and beautiful
J
John
4 months ago on Expedia
expedia
10/10
Expansive property, great service. Excellent rooms. Olive and Hay for dinner and breakfast did great.

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2 Guests

Signature 2 Queen Room (Accessible)

No Free Breakfast | Non Refundable
2 Queen Beds
Sleeps 4

Standard 2 Queen Room (Accessible)

No Free Breakfast | Non Refundable

Signature King Room (Pool View)

No Free Breakfast | Non Refundable
1 King Bed
Sleeps 2

Standard King Room (Accessible)

No Free Breakfast | Non Refundable
1 King Bed
Sleeps 2

Signature 2 Queen Room (Pool View)

No Free Breakfast | Non Refundable
2 Queen Beds
Sleeps 4

Signature King Room

No Free Breakfast | Non Refundable
1 King Bed
Sleeps 2

Standard 2 Queen Room

No Free Breakfast | Non Refundable
2 Queen Beds
Sleeps 4

Signature 2 Queen Room

No Free Breakfast | Non Refundable
2 Queen Beds
Sleeps 4

Standard King Room (Pool View)

No Free Breakfast | Non Refundable

Standard 2 Queen Room (Pool View)

No Free Breakfast | Non Refundable

Standard King Room

No Free Breakfast | Non Refundable

1 Bedroom Signature Suite

No Free Breakfast | Non Refundable
1 King Bed, 1 Sofa Bed
Sleeps 5

1 Bedroom Standard Suite (Accessible)

No Free Breakfast | Non Refundable
1 King Bed, 1 Sofa Bed
Sleeps 4

1 Bedroom Standard Suite

No Free Breakfast | Non Refundable
1 Sofa Bed, 1 King Bed
Sleeps 4

1 Bedroom Signature King Suite with Extra Bed

No Free Breakfast | Non Refundable

1 Bedroom Standard King Suite with Extra Bed

No Free Breakfast | Non Refundable

1 Bedroom Standard King Suite with Extra Bed (Accessible)

No Free Breakfast | Non Refundable

1 Bedroom Grand Suite

No Free Breakfast | Non Refundable
1 Sofa Bed, 1 King Bed
Sleeps 4

2 Bedroom Signature King Suite (Pool View)

No Free Breakfast | Non Refundable
1 King Bed, 2 Queen Beds, 1 Sofa Bed
Sleeps 8

2 Bedroom Standard King Suite (Accessible)

No Free Breakfast | Non Refundable
1 King Bed, 2 Queen Beds, 1 Full Bed
Sleeps 8

1 Bedroom Grand King Suite with Extra Bed

No Free Breakfast | Non Refundable

2 Bedroom Signature 2 King Suite (Pool View)

No Free Breakfast | Non Refundable
2 King Beds, 1 Sofa Bed
Sleeps 6

2 Bedroom Standard King or 2 Queen Suite (Accessible)

No Free Breakfast | Non Refundable

2 Bedroom Standard King or 2 Queen Suite (Pool View)

No Free Breakfast | Non Refundable

2 Bedroom Signature King or 2 Queen Suite (Pool View) with Extra Bed

No Free Breakfast | Non Refundable

2 Bedroom Standard 2 King Suite (Pool View)

No Free Breakfast | Non Refundable

2 Bedroom Signature 2 King Suite (Pool View) with Extra Bed

No Free Breakfast | Non Refundable