InTown Suites Extended Stay San Antonio TX - Leon Valley North

Hotel

6625 Bandera Road, San Antonio (TX), Texas 78238, USMap

7.4/10

Good

74 reviews

Stay information

Featured amenities include laundry facilities, an elevator, and a vending machine. Free self parking is available onsite..

Amenities

Free Wifi

Air conditioning

Heating

Location

6625 Bandera Road, San Antonio (TX), Texas 78238, USView in Google Maps

View map

‌

Things to know

Check-in14:00 - 18:00

Check-out00:00 - 11:00

Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools The front desk is open Monday - Saturday (11:00 AM - 6:00 PM) This property doesn't offer after-hours check-in

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Safety features at this property include a smoke detector Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

. Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards; cash is not acceptedSafety features at this property include a smoke detector . Special instructions: The front desk is open during the following times:Monday - Saturday: 11:00 AM - 6:00 PM This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 2:00 PM. Check in to: 6:00 PM. . Check out: 11:00 AM.

Reviews

7.4/10

Good

74 reviews

Samuel

2 months ago on Hotels.com

10/10

The staff here is awesome! We love it here!

Kelly

4 months ago on Expedia

2/10

I booked this property from May 13th-22nd. Room did not come with any pots or pans for the kitchenette and no additional toilet paper for the restroom. So you’re basically stuck with one roll for the duration of your stay. So unless you buy your own pots, pans and toiletries, might as well not book a room with a kitchenette at this property. The carpet was filthy and your feet were black if you walked barefoot. The toilet wasn’t working properly and had to be flushed numerous times. The armrest on the couch was loose and almost broken. You are provided with two sets of towels only, and you needed to wash them on your own throughout the week due to housekeeping services on Wednesday’s only. The only person that was pleasant at this property was the maintenance guy named Jon. Other than that, everyone I’ve encountered was rude. I had an incident that happen to me on May 18th, that involved the police. The following morning on May 19th, the manager comes to my door and tells me I was getting kicked out for that incident. I had nowhere to go, as I was from another state miles away. He did give me time to pack and vacate the property, but it was a bit intense to just kick me out and put me on the streets. No refund was provided and no cares whatsoever. So I highly DO NOT recommend this property at all to anyone. Find somewhere else to stay, that offers more for you and your family. You’d be much happier. TRUST ME!!!!!!

melika s

6 months ago on Hotels.com

2/10

I had one of the worst stays here and would strongly advise others not to book this location. From check-in, my room had a strong cigarette smoke odor, even though management claimed no one smokes in the rooms. I have an allergy, and nothing was done to move me or fix the issue. The smell got into all of my belongings. Throughout my stay, staff knocked on my door daily for no valid reason, even after I asked not to be disturbed due to my work schedule. It was intrusive and unprofessional. The worst part happened on the day of checkout (3/30). Before my checkout time, staff entered my room without permission and removed my belongings while I was still an active guest. This is completely unacceptable. What made this even worse is that management did not even attempt to resolve anything—no apology, no accountability, nothing. It was made very clear they do not care about guests, only money. A formal complaint will be made regarding this experience.