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/////Slow Suites Bellas Artes

Slow Suites Bellas Artes

Apart hotel
Calle de los Madrazo, 20, , Madrid, Madrid 28014, ESMap
9/10
Excellent
272 reviews

Stay information

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.. Featured amenities include express check-in, express check-out, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours)..

Amenities

Family friendly
Kitchen
Free Wifi

Location

Calle de los Madrazo, 20, , Madrid, Madrid 28014, ESView in Google Maps
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Things to know

Check-in15:00 - 22:00
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

A virtual front desk provides assistance to guests Guests will receive an email within 7 days before arrival with check-in instructions and an access code Information provided by the property may be translated using automated translation tools Prior to arrival, you must complete online registration via a secure link There is no front desk at this property This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation You will be asked to provide the property with a copy of your government-issued photo ID after booking

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Guests must contact this property in advance to reserve cribs/infant beds Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number AM-1332, ESFCTU00002808900018766500000000000000000000000000000, ESFCTU00002808900045826000000000000000000000000000002, AM-1332, AM-1332, ESFCTU00002808900045827700000000000000000000000000000, ESFCTU00002808900018768900000000000000000000000000006, AM-1332, ESFCTU00002808900034859200000000000000000000000000008, AM-1332, AM-1332, ESFCTU00002808900001537100000000000000000000000000004 Safety features at this property include a fire extinguisher Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property is professionally cleaned

Additional information

Optional fees: Airport shuttle fee: EUR 40 per vehicle (one-way)Nearby parking fee: EUR 30 per day (820 ft away)A late check-out fee will be chargedHousekeeping fee: EUR 25 per dayCrib (infant bed) fee: EUR 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. Only registered guests are allowed in the guestrooms. The property is professionally cleaned.Contactless check-in and contactless check-out are available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedGuests must contact this property in advance to reserve cribs/infant bedsThis property accepts credit cards; cash is not acceptedHost has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the tripHost has not indicated whether there is a smoke detector on the propertySafety features at this property include a fire extinguisherThis property is professionally cleanedPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email within 7 days before arrival with check-in instructions and an access code. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 3:00 PM. Check in to: 10:00 PM. . Check out: 11:00 AM. House Rule: Children welcome. House Rule: No pets. House Rule: No smoking.

Know before you go

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation Only registered guests are allowed in the guestrooms

Reviews

9/10
Excellent
272 reviews
L
Leah
1 month ago on Hotels.com
hotels.com
2/10
The big issue here was the check-in online. When we booked two different stays, I had two emails from them with links about a mandatory check-in online with passport info 3-7 days before the visit. One problem with that requirement was that we were staying there the first and last day of a ten-day trip. So a week before the vacation, I tried to do the online check-in, but both emails had broken links. So I sent emails, and tried to call. No one answered the phone (after a Spanish recording it rang for 10 minutes- at international calling rates). Eventually an answer came with one link for the online check-in for the first night. So I spent an hour trying to get their terrible app to work. It wouldn't scan passports, links had to be sent to a relative in another state because the photo I had of her passport wasn't accepted, but eventually the first check-in was done. But there was no link for our second visit. In the end, it took me 6 hours of emailing back and forth and fighting with the app to check-in. At one point, I had emails from a different person at the hotel, who denied repeatedly that I had a reservation at all. It turned out that, in struggling to get the app to scan our passports, my husband's passport had been scanned successfully first, so the hotel had switched our entire booking into his name without telling me. But after 6 hours of effort, I thought it was done. Ha! Nope! In the middle of our trip, they made us do it all over again! Yuck.
c
connie
2 months ago on Hotels.com
hotels.com
10/10
Luxury and spacious apartment hotel. Clean properties and close to shopping and dining area. Even though there is no reception desk, Staff is very responsive by email. Digital key is easy to use and convenient. Overall we are very happy with our stay.
M
María Carolina
2 months ago on Hotels.com
hotels.com
8/10
The room is very spacious. Please refer to it as an apartment, not a hotel. There is no reception, and you cannot leave your luggage before or after your stay, which can be a major inconvenience if you're traveling internationally with bags and your check-in or check-out times don't align with your travel schedule.

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