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/////Grand Hyatt Lanzarote Playa Dorada Resort

Grand Hyatt Lanzarote Playa Dorada Resort

Hotel
Costa Del Papagayo, Lanzarote, Canary Islands 35580, ESMap
8.6/10
Excellent
1,000 reviews

Stay information

Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, which include 8 outdoor pools, a complimentary water park, and a health club. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff..

Amenities

Pets friendly
Family friendly
Pool
Hot tub
Free Wifi

Location

Costa Del Papagayo, Lanzarote, Canary Islands 35580, ESView in Google Maps
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Things to know

Check-in15:00 - anytime
Check-out00:00 - 12:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Noise-free guestrooms cannot be guaranteed Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Safety features at this property include a fire extinguisher Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Additional information

All-inclusive room rates at Grand Hyatt Lanzarote Playa Dorada Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). Food and beveragesAll buffet and à la carte meals, snacks, and beverages included24-hour room serviceIn-room minibar (all beverages included) Not includedGratuities. Optional fees: Pet fee: EUR 50 per pet, per nightService animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Contactless check-in and contactless check-out are available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cashNoise-free guestrooms cannot be guaranteedSafety features at this property include a fire extinguisherThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable roomPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property enforces a smart-casual dress code during dinner at its restaurants, which includes long trousers and shirt for men.. Minimum age: 18. Check in from: 3:00 PM. Check in to: anytime. . Check out: 12:00 PM.

Know before you go

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation Only registered guests are allowed in the guestrooms Pool access available from 9:00 AM to 7:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Reviews

8.6/10
Excellent
1,000 reviews
H
Hugues
1 month ago on Hotels.com
hotels.com
10/10
Nice hotel, nice location, nice team
D
Daryl
1 month ago on Hotels.com
hotels.com
6/10
I'll start with the good. The guest experience staff were the one thing that stopped me walking out of this hotel and losing my money to find alternative accommodation. They did everything in their power to improve the experience. There were also some very nice, helpful staff in the hotel who were lovely to deal with. Sadly this is NOT a 5* luxury hotel. At best this would scrape 4* in my opinion. Reception was underwhelming but nice enough. But once being directed to our room everything went from Borderline 5* to 3*. The cheap floor tiles in finishes. Much of which needs renovation. Our room floor was filthy so we had to get reception to get a cleaner to mop the floor properly. And I still cannot fathom a separate WC in each room with no wash hand basin! The room looked ok but all the doors were cheap, badly fitted and badly painted but the beds were a good size and comfy. We were moved to Grand Club and a suite to make amends which was a nice touch. Room still quite basic but better. Sadly the aircon leaked every 2 days. Buffet food ok. Restaurant food was awful. Asian used freeze dried noodles. Mexican not very Mexican. Grill not great. Italian was ok apart from the service and Ola was by far the best. Thankfully We got a decent price otherwise I'd have been a lot more disappointed but we overheard many unhappy people around the pool stating how bad this place was for 5*. Once again credit to Guest Experience for their efforts!
C
Chris
2 months ago on Hotels.com
hotels.com
10/10
Fantastic situation in close walking distance to Playa Dorada (great for swimming) and numerous eateries. They even have a place to store bikes in the hotel should you wish to have a spin around the nearby national park

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Hotel
Home
Hotels
Spain
Canary Islands
Lanzarote
check-in
Oct 11, Sun
check-out
Oct 12, Mon
nights
1
guests
2 Guests

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