1028 W. El Camino Real, , Mountain View, California 94040, USMap
6/10
Pleasant
69 reviews
Stay information
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.. Featured amenities include complimentary wired internet access and a vending machine. Free self parking is available onsite..
Amenities
Free Wifi
Air conditioning
CCTV inside
Location
1028 W. El Camino Real, , Mountain View, California 94040, USView in Google Maps
View map
Things to know
Check-in14:00 - 00:00
Check-out00:00 - 11:00
Dates and times refer to property's local time
Check-in instructions
An adult age 18 or older must assume all liability for the booking
For any questions, please contact the property using the information on the booking confirmation
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
The front desk is open daily from 8:00 AM - 11:00 PM
Minimum check-in age: 21
Special check-in instructions
Cashless transactions are available
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Additional information
Policies: Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards and debit cards; cash is not acceptedCashless transactions are availableSafety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lightingPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service. . Special instructions: An adult age 18 or older must assume all liability for the booking. The front desk is open daily from 8:00 AM - 11:00 PM. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 2:00 PM. Check in to: midnight. . Check out: 11:00 AM.
Know before you go
This property does not have elevators
Reviews
6/10
Pleasant
69 reviews
E
Ernest
6 months ago on Hotels.com
2/10
The hotel needs a complete renovation!
W
William
6 months ago on Expedia
6/10
Parking was a mess a nightmare for a truck
A
Alex
6 months ago on Expedia
2/10
Very disappointing stay – poor cleanliness and customer service
I had a very unpleasant experience staying here. The entire property smelled strongly of curry everywhere you went — the hallways, office, and even inside the room. On top of that, the air conditioner looked like it was from the 1970s and barely worked, which made the room uncomfortable.
Cleanliness was also a major issue. There was hair throughout the room — on the floors, in the towels, and in several areas that clearly had not been properly cleaned. The room also had a noticeable moldy smell.
The customer service experience was equally frustrating. I called the front desk to ask if I could pay for one additional hour before checkout, but the fee they quoted did not match the hotel's own policy. It felt like I was being misled. They also refused to handle it over the phone and insisted I physically come to the desk, which made no sense given the situation. There was no attempt to be accommodating or helpful.
Overall, the lack of cleanliness, unpleasant smells, outdated equipment, and poor customer service made this a very disappointing stay. I would not recommend this place