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Home/Hotels/Italy///Hotel Smeraldo

Hotel Smeraldo

Hotel
Via XXV Aprile 11, , Sirmione, BS 25019, ITMap
7.2/10
Good
110 reviews

Stay information

Relax on the private beach or enjoy other recreational amenities such as an outdoor pool. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a vending machine.. This property has received its official star rating from the local rating authority.. Featured amenities include multilingual staff, luggage storage, and laundry facilities. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite..

Amenities

Family friendly
Free Wifi
Kids pool

Location

Via XXV Aprile 11, , Sirmione, BS 25019, ITView in Google Maps
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Things to know

Check-in14:00 - 22:00
Check-out07:30 - 10:30
Dates and times refer to property's local time

Check-in instructions

For more details, please contact the property using the information on the booking confirmation

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 1.80 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

. Optional fees: Uncovered self parking fee: EUR 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation. Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards and cashSafety features at this property include a fire extinguisherThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable roomPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: The front desk is open daily from 7:30 AM - 10:00 PM. The check-in location differs from the property location. Check-in location: [Hotel La Paul's front desk]. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 2:00 PM. Check in to: 10:00 PM. . Check out: 10:30 AM.

Know before you go

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation In accordance with national/local laws, air conditioning may be restricted to certain hours from 1 May to 30 September Only registered guests are allowed in the guestrooms

Reviews

7.2/10
Good
110 reviews
I
Ivanna
15 months ago on Expedia
expedia
2/10
We booked a room called "Panorama laterale". When we walked into the room, there was no view. Nothing! A big tree, roofs, maybe 5% of it was a view on a far mountain/sky above the lake. But no lake! We went back to reception, saying that we paid extra for the "partial view", but there was nothing to see. We asked a refund, or a room with the view. He said at 5 PM he could do nothing. He had 2 rooms with a full view, but he could not give one of them to us. We asked for a manager. He called her (Concetta). She said the same - nothing they could do! My husband asked to talk to her, and she was mad that we bothered her after 5 PM. 1 hour later they said we could have the panoramic view room for 150 Euros more! It was on the 1st floor, view on half-naked people on the beach. We refused to pay extra for something we were supposed to already have with our booking. We kept the same room with a view on the roofs with no refund offered. In the morning, during breakfast, my daughter asked for orange juice. They said they did not have it, and my husband asked to show what juices thy had in the cabinet. While reaching there, one juice carton fell on the flour. 2 min later manager Concetta came to our breakfast table and told us loudly to leave the hotel in 1 hour (humiliation!), no second night stay. My husband explained what happened at breakfast but she said he was lying! Expedia, the receptionist said their PARTIAL VIEW rooms are like that -no view! Don't sell their rooms as with view
S
Sarah
15 months ago on Hotels.com
hotels.com
6/10
Area over looking the sea is great, until you try and get out, hidden steps help. Although no major issues, it did feel that you were over paying for the room quality and breakfast, however, from a location perspective it was a 20 minute walk from the centre of town which made things relatively accessible. Pool is very much a toddler pool.
J
Johan
15 months ago on Hotels.com
hotels.com
8/10
Cozy hotel with the possibility of both swimming in Garda and in the pool. The neighboring hotel's pool is recommended (available to this hotel's guests). Parking options in the area. Very tight and the car got really dirty from birds. Cozy center within walking distance. Expensive restaurants so bring your own big wallet.

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Check price
Hotel
BS
Sirmione
check-in
Oct 11, Sun
check-out
Oct 12, Mon
nights
1
guests
2 Guests

Economy Room

No Free Breakfast | Non Refundable

Economy Double Room

No Free Breakfast | Non Refundable
1 double
Sleeps 2

Standard Room (Limited Lake View)

No Free Breakfast | Non Refundable

Standard Double Room

No Free Breakfast | Non Refundable
1 double
Sleeps 2

Economy Double or Twin Room

No Free Breakfast | Non Refundable
Sleeps 3

Superior Double Room

No Free Breakfast | Non Refundable
1 double
Sleeps 2

Superior Room (Lake View)

No Free Breakfast | Non Refundable

Standard Room (Lake View)

No Free Breakfast | Non Refundable

Standard Room

No Free Breakfast | Non Refundable

Standard Double Room (Lake View)

No Free Breakfast | Non Refundable
1 double
Sleeps 2

Economy Triple Room

No Free Breakfast | Non Refundable
Sleeps 3

Standard Double Room (with View)

No Free Breakfast | Non Refundable
1 double

Superior Triple Room (Lake View)

No Free Breakfast | Non Refundable
Sleeps 3

Standard Family Room

Free Breakfast | Non Refundable

Standard Room (Panoramic View)

No Free Breakfast | Non Refundable

Standard Double Family Room

Free Breakfast | Non Refundable
1 double
Sleeps 2

Standard Triple Room

No Free Breakfast | Non Refundable
Sleeps 3