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/////The Queen at Chester Hotel - Handwritten Collection

The Queen at Chester Hotel - Handwritten Collection

Hotel
52 City Road, Chester, North West, England CH1 3AH, UKMap
8.6/10
Excellent
1,005 reviews

Stay information

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this Victorian hotel include concierge services, wedding services, and a fireplace in the lobby.. Featured amenities include complimentary wired internet access, a business center, and express check-out. Self parking (subject to charges) is available onsite..

Amenities

Pets friendly
Family friendly
Free Wifi

Location

52 City Road, Chester, North West, England CH1 3AH, UKView in Google Maps
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Things to know

Check-in14:00 - anytime
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Additional information

Optional fees: Fee for to-go breakfast: approximately GBP 16.95 per personUncovered self parking fee: GBP 13 per nightA pet fee will be chargedService animals are exempt from feesLate check-out is available for a fee (subject to availability)Crib (infant bed) fee: GBP 15.0 per nightRollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. A car is not required for transportation to and from this property. Contactless check-in and contactless check-out are available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards and debit cards; cash is not acceptedSafety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guardsThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable roomPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 2:00 PM. Check in to: anytime. . Check out: 11:00 AM.

Know before you go

A car is not required for transportation to and from this property The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Reviews

8.6/10
Excellent
1,005 reviews
D
David
recently on Hotels.com
hotels.com
8/10
Firstly, the staff were friendly and helpful. Check in was good. Our room was in the Kings side, a separate part from the main hotel, joined together with a covered walkway. We were on the top floor (7th floor). The lift worked fine, no problems. Our room was basic and clean, but OK, except the two bedside lights didn't work, the bathroom fan didn't work, and the shower took some sorting out to find the correct temperature, the TV was old with only a few channels (this didn't bother us as we came to see Chester, not watch TV). The bed was spotless and comfortable. It had air conditioning but we never tried it. The breakfast was good with a buffet style offering cooked full English or cereal etc. There is a large car park at the side / rear of the hotel, and it cost us £30 for 48 hours.
D
Donna
recently on Hotels.com
hotels.com
2/10
Room was for 3 they didnt make up the sofa bed and only left towels for 2 people. Receptionist and manager were very rude. Would not stay there again and would not recommend it. Heard another couple complaining about their room too.
R
Raju
1 month ago on Hotels.com
hotels.com
6/10
Just a disappointing stay

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Hotel
Home
Hotels
United Kingdom
North West, England
Chester
check-in
Oct 11, Sun
check-out
Oct 12, Mon
nights
1
guests
2 Guests

Standard Room

Classic Twin Room with Two Twin Beds - Kings Wing
Sleeps 2

Classic King or 2 Double Room

No Free Breakfast | Non Refundable
2 room options

Classic King or Twin Room

No Free Breakfast | Non Refundable
2 room options

Classic Double Room (Accessible)

Classic Room, 1 Double Bed, Accessible (Kings Wing)
1 Full Bed
Sleeps 2
2 room options

Classic Queen or Twin Room

Classic Twin Room, 2 Twin Beds (Queens Wing)
2 Twin Beds
Sleeps 2
2 room options

Classic Double Room

Classic Double Room, 1 Double Bed (Kings Wing)
1 Full Bed
Sleeps 2
2 room options

Classic King Room

No Free Breakfast | Non Refundable
2 room options

Classic King Room (Accessible)

No Free Breakfast | Non Refundable

Classic 2 Queen Room

No Free Breakfast | Non Refundable
2 room options

Classic Cosy Queen Room

Classic Cosy, Double Bed (Queens Wing)
1 Full Bed
Sleeps 2
2 room options

Classic Queen Room

Classic Double Room, 1 Double Bed (Queens Wing)
1 Full Bed
Sleeps 2
2 room options

Classic Twin Room

Classic Twin Room, 2 Twin Beds
2 Twin Beds
Sleeps 2
2 room options

Superior 2 Queen Room

No Free Breakfast | Non Refundable
2 room options

Superior Queen Room

Superior Room, 1 Double Bed (Queens Wing)
1 Full Bed
Sleeps 2
2 room options

Deluxe 2 Queen Room with Sofa

No Free Breakfast | Non Refundable
2 room options

Deluxe Double Room with Extra Bed

Deluxe Double Room, 1 Double Bed with Sofa bed
1 Full Bed, 1 Sofa Bed
Sleeps 3
2 room options

Classic Queen or 2 Double Family Room

No Free Breakfast | Non Refundable
2 Full Beds
Sleeps 4
2 room options

Classic Queen or 2 Double Family Room with Extra Bed

Classic Family Rooms, 2 Double Beds, 1 Sofa Bed (Queens Wing)
2 Full Beds
Sleeps 5
2 room options

Deluxe Double Room with Sofa

No Free Breakfast | Non Refundable
2 room options

Classic 2 Queen Family Room

No Free Breakfast | Non Refundable
2 room options

Junior Double Suite with Extra Bed

Junior Suite, 1 Double Bed with Sofa bed (Kings Wing)
1 Full Bed, 1 Sofa Bed
Sleeps 4
2 room options

Junior 2 Queen Suite with Sofa

No Free Breakfast | Non Refundable
2 room options

Junior Queen Suite

Junior Suite, 1 Double Bed (Queens Wing)
1 Full Bed
Sleeps 4
2 room options

Classic Queen or 2 Double Family Room with Sofa

No Free Breakfast | Non Refundable
2 room options

Junior King Suite with Sofa

No Free Breakfast | Non Refundable
2 room options

Standard King or Queen Suite with Extra Bed

Suite, 1 King Bed with Sofa bed (Queens Wing)
1 King Bed, 1 Sofa Bed
Sleeps 4
2 room options

Standard King or Queen Suite with Sofa

No Free Breakfast | Non Refundable
2 room options