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/////Henley House Hotel

Henley House Hotel

Hotel
30 Barkston Gardens, Earls Court, Kensington, London, London, England SW5 OEN, GBMap
8.6/10
Excellent
1,003 reviews

Stay information

Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services.. Featured amenities include complimentary wired internet access, a computer station, and express check-in..

Amenities

Family friendly
Free Wifi
Kids buffet

Location

30 Barkston Gardens, Earls Court, Kensington, London, London, England SW5 OEN, GBView in Google Maps
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Things to know

Check-in15:30 - 21:00
Check-out07:30 - 11:00
Dates and times refer to property's local time

Check-in instructions

For any questions, please contact the property using the information on the booking confirmation Front desk staff will greet guests on arrival at the property If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Safety features at this property include a fire extinguisher and a smoke detector Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The credit card used during the booking process must be the same credit card presented at check-in. Travelers who prepay the reservation using a company credit card must complete additional verification prior to arrival. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts major credit cards, debit cards, and cash

Additional information

Optional fees: Early check-in fee: GBP 30 (subject to availability)Late check-out fee: GBP 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards, debit cards, and cashSafety features at this property include a fire extinguisher and a smoke detectorPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property The credit card used during the booking process must be the same credit card presented at check-in. Travelers who prepay the reservation using a company credit card must complete additional verification prior to arrival. . Special instructions: If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 3:30 PM. Check in to: 9:00 PM. . Check out: 11:00 AM.

Reviews

8.6/10
Excellent
1,003 reviews
G
Guilherme
1 month ago on Hotels.com
hotels.com
6/10
The hotel is very well located, close to Earl’s Court Underground Station, with both the Piccadilly and District lines providing convenient access to virtually all of London’s main attractions, as well as Heathrow Airport. The room is small, although this is hardly unusual by London standards, and the breakfast is perfectly adequate. Unfortunately, the experience was considerably undermined by the consistently unwelcoming attitude of the lady in charge of breakfast. Throughout my stay, she frequently appeared to be in a bad mood and would often mutter or complain. I chose to overlook this, as everyone can have a difficult day. Unfortunately, on my final morning, her behaviour was particularly rude. I arrived approximately 15 minutes before breakfast was due to begin because there was no water in my room. I take medication which needs to be taken on an empty stomach and simply wanted to ask for a glass of water. Instead of allowing me to explain, she kept the door closed and repeatedly gestured “no” at me through the glass. I found this unnecessarily rude and discourteous. I fully appreciate that breakfast had not yet started, and I was not asking to be served food. However, refusing even to hear a simple request for a glass of water was, in my view, entirely inconsistent with basic hospitality. It is a shame, as the hotel is well located and otherwise offers a perfectly reasonable stay. Sadly, this encounter left a very disappointing final impression.
E
Emma-Louise
1 month ago on Hotels.com
hotels.com
6/10
Comfiest hotel bed we’ve ever had. Room was clean. Bathroom strange layout and a little claustrophobic. Breakfast was all we needed
M
Madison
1 month ago on Hotels.com
hotels.com
6/10
The hotel was clean and in a good area. The room was small but I didn’t mind since it was clean and updated. The staff for the morning breakfast and some front desk workers were very kind and helpful but one front desk worker was extremely rude and unhelpful. When asked about the WiFi, that went in and out constantly, she brushed me and the issue off with no explanation. It seemed as though I was interrupting her when it’s her job to assist with matters. Unfortunately, I didn’t get her name but she should not be working front desk if she doesn’t want to do her job or at least be kind. Also I went to other hotels in England for this trip that were much smaller and had less employees but they always offered to help take my luggage up. This hotel will not offer so be prepared to get your luggage up a steep flight of stairs alone.

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United Kingdom
London, England
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check-in
Oct 11, Sun
check-out
Oct 12, Mon
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2 Guests
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