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/////Leonardo Hotel Cardiff

Leonardo Hotel Cardiff

Hotel
1 Park Place, Cardiff, Wales CF10 3UD, UKMap
8.6/10
Excellent
1,005 reviews

Stay information

Make use of convenient amenities such as complimentary wireless internet access, a banquet hall, and a vending machine.. Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite..

Amenities

Family friendly
Free Wifi
Wine or champagne

Location

1 Park Place, Cardiff, Wales CF10 3UD, UKView in Google Maps
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Things to know

Check-in15:00 - anytime
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted

Additional information

Optional fees: Fee for buffet breakfast: approximately GBP 17 per personUncovered self parking fee: GBP 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Parking height restrictions apply. Contactless check-out is available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedSpecial cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)This property accepts credit cards; cash is not acceptedSafety features at this property include a fire extinguisher . Special instructions: Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 3:00 PM. Check in to: anytime. . Check out: 11:00 AM.

Know before you go

Parking height restrictions apply

Reviews

8.6/10
Excellent
1,005 reviews
P
Patrick
recently on Hotels.com
hotels.com
8/10
Staff. Ok, this isn’t isolated to Leonardo in Cardiff but seems to be an issue everywhere in the UK. Unless you ask the right questions, you will not receive the information you NEED. For example, I pulled into the hotel parking area that is controlled by an arm and monitored by check in staff at the front desk. I paid £25 for an outdoor parking space. On check out, not one staffer said, “oh, by the way, this is the code to leave the parking area”. So when I got in my car, I arrived at the exit, the control arm didn’t raise. There wasn’t a communication device to call the hotel. I had to leave my vehicle and walk the 200meters to the front desk only to be told that I would need a code to leave. I ask, “why didn’t I get a code on check in?” The clerk says, “it would have been written in your room key sleeve”. I say, “it wasn’t, but should have been. You have a CCTV monitor there, maybe it would be a good idea to find out why your guest is sitting there wanting to leave.” “Oh sorry about that.” It’s not a big deal but……. The small important details that make the experience decent or amazing. Today, the staff were decent but failed to provide a good experience. Breakfast: terrible! Just terrible. Others may not see it the same way but I think I’m being reasonable. The scrambled eggs had flour or other additives rather than simply eggs and cream or eggs and milk. Not egg like substance or powdered eggs. The sausage was tasteless and the bacon a bit harsh. It just wasn’t edib
M
Micah
1 month ago on Hotels.com
hotels.com
10/10
Wonderful experience. The staff were so helpful and polite. The room was clean, spacious and modern.
I
Ian
1 month ago on Hotels.com
hotels.com
10/10
Good hotel. Central location in Cardiff . All attractions easy to reach Breakfast was good

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Hotel
Home
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United Kingdom
Wales
Cardiff
check-in
Oct 11, Sun
check-out
Oct 12, Mon
nights
1
guests
2 Guests

Standard Double Room

No Free Breakfast | Non Refundable
2 room options

Standard Room

No Free Breakfast | Non Refundable
2 room options

Standard King Room

No Free Breakfast | Non Refundable
2 room options