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/////Grand Hyatt Barcelona

Grand Hyatt Barcelona

Hotel
Plaza de Pio XII, 4, , Barcelona, Catalonia 08028, ESMap
9.2/10
Excellent
1,614 reviews

Stay information

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a hot tub, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Barcelona? This hotel has 35704 square feet (3317 square meters) of space consisting of a conference center and 22 meeting rooms. Self parking (subject to charges) is available onsite..

Amenities

Pets friendly
Family friendly
Pool
Hot tub
Free Wifi

Location

Plaza de Pio XII, 4, , Barcelona, Catalonia 08028, ESView in Google Maps
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Things to know

Check-in15:00 - anytime
Check-out00:00 - 12:00
Dates and times refer to property's local time

Check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property uses wind, solar, and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products

Additional information

The following facilities are closed seasonally each year. They will be closed from October 1 to April 16:Swimming pool. Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking. A tax is imposed by the city: EUR 13.20 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

. Optional fees: Fee for buffet breakfast: approximately EUR 40 for adults and EUR 20 for childrenSelf parking fee: EUR 36 per dayCovered extended parking fee: EUR 36 per dayPet fee: EUR 25 per pet, per day plus EUR 100 one-time cleaning fee Service animals are exempt from feesEarly check-in is available for a fee (subject to availability)Spa fee: EUR 45 per person per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. The seasonal pool will be open from April to September. Pool access available from 10:00 AM to 7:00 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). Guests can access their rooms with a mobile device. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedSpecial cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)This property accepts credit cards; cash is not acceptedThis property uses some wind, solar, and geothermal energy; some water is reused through a grey water recycling systemSafety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kitPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property is located in the city's Low Emission Zone; only low-emission vehicles are permitted to enter. Guests with non-Spanish license plates must register their vehicle with the city in advance.. Minimum age: 18. Check in from: 3:00 PM. Check in to: anytime. . Check out: 12:00 PM.

Know before you go

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation Guests under 18 years old are not allowed in the spa Pool access available from 10:00 AM to 7:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation The seasonal pool will be open from April to September

Reviews

9.2/10
Excellent
1,614 reviews
S
Sochigerel
recently on Hotels.com
hotels.com
4/10
Disappointing stay, honestly not what I'd expect from a 5-star property. The hotel felt outdated and worn, and cleanliness was lacking in places. There was also a persistent sewage smell throughout the property, which is unacceptable at this level. It was also quite crowded, and service fell short: staff didn't help with the taxi or with loading/unloading luggage, and nobody brought our bags up to the room. For the price point and brand name, the experience just didn't match expectations. Won't be returning.
A
Amanda
1 month ago on Hotels.com
hotels.com
6/10
Very nice hotel but check-in was terrible, waited an hour in total! The room needed improvements. The mattresses weren’t very comfortable. The water machine would go off in the middle of the night & wake us up. The extra bed in the triple room was on wheels so moved around & had no head board-just a big metal bar that your pillow would slip off so quite dangerous. We faced the front of the hotel so the traffic noise was quite bad. The lift is very annoying too, everyone was complaining about that. For the amount you pay, it should all be perfect. Waiting in a queue at reception to complain was not an option as our time was limited. The restaurants and all other facilities were fab though.
N
Norair
1 month ago on Hotels.com
hotels.com
4/10
I was surprised from a 9.2 star reviews. - There was a bad smell from the drainage coming on the hallways on the 3rd floor, and in the bathroom. It was disgusting, we experience that in certain areas through out the town in front of some buildings. We requested changing the room or the floor, they didn't help us, and even I didn't get a reply from the manager. Concierge told us it is from the heat causing it. - Check in line was very long, and not enough people to help - Room cleaning wasn't good and we need to call and ask them to bring new towels. They left to pick up trashes from the tables. - Doors of the bathroom and restroom doesn't have a latch. It was very disappointing to see such doors from Hyatt. Hyatt was always my first option in any country.

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Oct 12, Mon
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