Quality Inn New Orleans I-10 East in New Orleans (LA), Louisiana

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Quality Inn New Orleans I-10 East

Hotel

10020 I-10 Service Rd, New Orleans (LA), Louisiana 70127, USMap

6/10

Pleasant

710 reviews

Breakfast (18)

Price (14)

Stay information

Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a picnic area.. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and laundry facilities. Free self parking is available onsite..

Amenities

Pets friendly

Family friendly

Pool

Free Wifi

Location

10020 I-10 Service Rd, New Orleans (LA), Louisiana 70127, USView in Google Maps

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Things to know

Check-in14:00 - 23:30

Check-out00:00 - 11:00

Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Safety features at this property include a smoke detector and a security system Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

. Optional fees: Pet fee: USD 20 per accommodation, per nightService animals are exempt from feesCrib (infant bed) fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Pool access available from 10 AM to 8 PM.The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Alcohol is not served at this property. Contactless check-in and contactless check-out are available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards; cash is not acceptedSafety features at this property include a smoke detector and a security systemThis property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 2:00 PM. Check in to: 11:30 PM. . Check out: 11:00 AM.

Know before you go

Alcohol is not served at this property Pool access available from 10 AM to 8 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property does not have elevators This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Reviews

6/10

Pleasant

710 reviews

Latest

Breakfast (18)

Price (14)

Jordan

1 month ago on Hotels.com

2/10

So gross. It was so bad I left and got a different room at a different hotel.

Chantay

1 month ago on Hotels.com

2/10

The hotel on the outside seem to look presentable. However, we went to our rooms and when we opened the door, there was a strong putrid smell mixed with cigarette smoke. The AC was off in the room, and it was very hot, humid, and uncomfortable. It took two hours for the entire room to cool off. The room had two full sized beds, a thick sofa like chair, and an office chair. The furniture hair had dried semen on it. It was disgusting. I placed a plastic bag over it. I was too tired from driving to go to the front office to get our room changed. To be honest, I’m sure the other rooms were the same like that one. Both beds were on top of a tin platform. When you sat on the bed, you heard the tin crumble. The noise was horrible. The bathroom door did not close all the way. It seemed off the hinges a little because as you closed the door it dragged on the floor until it couldn’t close at that point. Th sink was stopped up when used. When you used the sink the water pooled into it. The drain wasn’t working. They had all kinds of people hanging out by our rooms last night making a lot of noise. It was like that was the hang out place. It seemed like people lived there. I will never stay at that hotel again. I bought kids there and they looked at me like it was my fault I bought them there. They were very unhappy and disappointed. So, was I.

Angela O.

2 months ago on Hotels.com

2/10

I’am writing to formally report severe privacy violations and unacceptable sanitary conditions during my recent stay…. At check-in, I observed guests' licenses publicly posted on a board. When I questioned the requirement for a copy of my own ID, the clerk told me to I can just leave and this was a managers policy which is an envision of privacy. I felt pressured to stay as my room was already paid for…. The first room assigned was unsanitary and poorly maintained. It smelled strongly of mold, the bedding and pillows were stained, a shell was left on the bed, the tub was stained, the shower curtain was missing, and the shower head was heavily corroded. Additionally, there was black mold on the lampshade, the towel bar was missing, and the faucet handle fell off…. The second room was equally problematic. The air conditioning unit was rusted, missing its top panel, and non-functional. The main light fixture's power cord was cut, the telephone was dirty, the coffee tray was rusted, and the bathroom ceiling vent was broken and hanging. Moved to a third room….Given these extreme cleanliness issues, non-functional amenities, and privacy violations, I request that this matter be reviewed and addressed immediately.