840 River Road, , Gatlinburg, Tennessee 37738, USMap
9.2/10
Excellent
632 reviews
"balcony over the river"
Stay information
Be sure to enjoy recreational amenities, including a lazy river, a fitness center, and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access and tour/ticket assistance.. Featured amenities include a 24-hour front desk, an elevator, and coffee/tea in a common area. Free self parking is available onsite..
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property doesn't offer after-hours check-in
Minimum check-in age: 21
Special check-in instructions
Cashless transactions are available
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Additional information
Policies: The seasonal pool will be open from June to September. Pool access available from 10:00 AM to 9:00 PM.The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards; cash is not acceptedThis property reserves the right to pre-authorize the guest's credit card prior to arrival.Cashless transactions are availableSafety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kitThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room . Special instructions: This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 4:00 PM. Check in to: 1:00 AM. . Check out: 11:00 AM.
Know before you go
Pool access available from 10:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The seasonal pool will be open from June to September
Reviews
9.2/10
Excellent
632 reviews
Consecutive positive reviews from 152 guests
C
Christy
1 month ago on Hotels.com
10/10
We had a pleasant 2-night stay. The road in front of the property wasn't as busy as the main downtown area,so it was quiet, but not too far to walk to the shopping areas. The staff was very nice and helpful. We enjoyed the pool, lazy river, and fire pit at the pool area. And our room had a massive TV that was great for catching a few football games over Labor Day weekend. Take the bear warnings seriously though...one was walking along the stream while we were in the rocking chairs that face the water at the back of the property.
T
Tiffany
1 month ago on Hotels.com
6/10
The only issue I had with this hotel is the fact that on your balcony if you have a Riverview, you are looking right across to another hotel balcony. That was not mentioned in the description. If that doesn’t bother you go for it. But for me, I don’t want to sit on my balcony and other people are staring at me so closely. And I’m sure that hotel was much much cheaper than what I paid for here. The good part was the staff were very very kind. The pool area was excellent. And there are plenty of places to eat near there you can walk.
J
Jane
1 month ago on Hotels.com
10/10
Great hotel with balcony overlooking the river. Lemonade and cookies every afternoon was a lovely gesture. Good location with free parking a short walk from d