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/////The Black Swan Lee - Lenox, an Ascend Collection Hotel

The Black Swan Lee - Lenox, an Ascend Collection Hotel

Hotel
435 Laurel Street, Lee (MA), Massachusetts 1238, USMap
9.2/10
Excellent
1,006 reviews
Lakefront (57)
View (54)
Waterfront (49)
Breakfast (38)
Price (15)

Stay information

Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands. Additional features at this hotel include a picnic area, a banquet hall, and a vending machine.. Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite..

Amenities

Pets friendly
Free Wifi
Wine or champagne

Location

435 Laurel Street, Lee (MA), Massachusetts 1238, USView in Google Maps
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Things to know

Check-in15:00 - anytime
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property

Minimum check-in age: 21

Special check-in instructions

Cashless transactions are available Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Guests must contact this property in advance to reserve cribs/infant beds Long-term renters welcome Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Tax ID - C0006791500 This property accepts credit cards, debit cards, and cash This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) This property uses eco-friendly cleaning products

Additional information

Optional fees: Pet fee: USD 50 per accommodation, per stayService animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: One child 17 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Cashless payment methods are available for all transactions.Contactless check-out is available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedTax ID - C0006791500This property accepts credit cards, debit cards, and cashCashless transactions are availableLong-term renters welcomeSafety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guardsThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable roomThis property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 3:00 PM. Check in to: anytime. . Check out: 11:00 AM.

Know before you go

Guests under 17 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the fitness facility with adult supervision Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property does not have elevators

Reviews

9.2/10
Excellent
1,006 reviews
Consecutive positive reviews from 86 guests
Latest
Lakefront (57)
View (54)
Waterfront (49)
Breakfast (38)
Price (15)
J
Joseph
recently on Hotels.com
hotels.com
8/10
No comments this time, everything was fine.
M
Michael
recently on Hotels.com
hotels.com
10/10
Great staff great restaurant!
S
Scott
1 month ago on Hotels.com
hotels.com
4/10
I was put in room 20 or 120 that shared a wall with the breakfast room, was woken up by them setting up and opening and closing refrigerators and then people eating breakfast starting at 6!!! I should have been notified of this when booking. I all my years of travel I have never seen something like this, breakfast is not where the rooms are

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Hotel
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United States
Massachusetts
Lee (MA)
check-in
Oct 11, Sun
check-out
Oct 12, Mon
nights
1
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2 Guests

Standard King Room

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Standard 2 Double Room

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Superior 2 Queen Room

Non Lakeside Superior Room, 2 Queen beds
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Standard 2 Queen Room

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Lakeside Deluxe 2 Queen Room

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Deluxe King Room (Accessible)

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Lakeside Deluxe King Room

Lakeside Deluxe Room, 1 King bed
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Standard King Room (Accessible)

Free Breakfast | Non Refundable

Deluxe 2 Queen Room (Limited Lake View)

Free Breakfast | Non Refundable

Deluxe King Room (Limited Lake View)

Free Breakfast | Non Refundable

Lakeside Superior King Room

Lakeside Superior Room, 1 King bed
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Deluxe Queen Room (Lake View)

Free Breakfast | Non Refundable

Deluxe King Room (Lake View)

Free Breakfast | Non Refundable

Superior King Room (Lake View)

Free Breakfast | Non Refundable

Superior King Room (Limited Lake View)

Free Breakfast | Non Refundable