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/////The Elms Hotel & Spa, a Destination by Hyatt Hotel

The Elms Hotel & Spa, a Destination by Hyatt Hotel

Resort
401 Regent St, Excelsior Springs (MO), Missouri 64024-2694, USMap
8.8/10
Excellent
1,003 reviews

Stay information

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 hot tubs, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.. Featured amenities include express check-in, express check-out, and a 24-hour front desk. Planning an event in Excelsior Springs? This hotel has 11000 square feet (1022 square meters) of space consisting of conference space and 8 meeting rooms. Free self parking is available onsite..

Amenities

Pets friendly
Family friendly
Pool
Hot tub
Free Wifi

Location

401 Regent St, Excelsior Springs (MO), Missouri 64024-2694, USView in Google Maps
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Things to know

Check-in16:00 - anytime
Check-out00:00 - 12:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Destination fee: USD 29.41 per accommodation, per night

We have included all charges provided to us by the property.

. Optional fees: Fee for full breakfast: approximately USD 10 to 30 for adults, and USD 10 to 30 for childrenValet parking fee: USD 30 per nightPet fee: USD 100 per accommodation (varies based on length of stay) Service animals are exempt from feesRollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 3 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards and debit cards; cash is not acceptedSafety features at this property include a fire extinguisherThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Check in from: 4:00 PM. Check in to: anytime. . Check out: 12:00 PM.

Know before you go

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Reviews

8.8/10
Excellent
1,003 reviews
S
Susan
1 month ago on Hotels.com
hotels.com
6/10
Property was gorgeous, the rooms could have used a deep cleaning. Coffee/soda spillage on the exterior of room door and in the bathroom. Lotion and shower soap was empty. Don’t eat in the restaurant… service was absolutely awful, food was alright but over priced. Overall disappointing for our large party, even tho we had reservations, they were overwhelmed and understaffed. There doesn’t seem to be any type of security. Sunday evening outside pool were some unattended wild teenagers poll dancing on the umbrellas and playing with the handicapped aquatic chair. For the price you pay to stay at the property I feel like our experience should have been 10/10. Ive stayed numerous times over the years and I’ve never been so disappointed. Really makes me sad.
V
Valerie
2 months ago on Hotels.com
hotels.com
6/10
The hotel is old but has a nice historic charm to it, however the build quality and rooms were not what we expected based on the photos and prices. We heard our neighbors talking at all hours of the night, and were woken up at 7am every morning to our neighbors talking. The door frames are old and slightly warped meaning you need to use force to open an fully close your doors, which means you can hear whenever anyone comes/goes. There was also a wedding happening during my stay which meant you could hear music from our room. You can clearly hear toilets flushing from the room above you. The pool was very crowded - impossible to get a seat unless you just stand and wait for 20+ minutes hoping someone will leave. Food was mediocre at best and over priced for the quality. Service at the restaurants were very slow for dinner. Grotto was okay, but very crowded which made it uncomfortable. Some people could not find any place to sit between the sauna rooms.
S
Shirley
2 months ago on Hotels.com
hotels.com
10/10
Amazing Staff. Very polite and friendly. Our room was comfortable, staff checked to see if we needed anything to make our stay more comfortable and answered our questions. The grounds were maintained in excellent conditions. Can hardly wait until our next adventure there. Thank you.

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Resort
Home
Hotels
United States
Missouri
Excelsior Springs (MO)
check-in
Oct 11, Sun
check-out
Oct 12, Mon
nights
1
guests
2 Guests

Standard King Room

No Free Breakfast | Non Refundable
1 King Bed
301 sq ft
2 room options

Standard Room

Pokój z łóżkiem typu king-size
Sleeps 2

Parlor Queen Suite

No Free Breakfast | Non Refundable
2 room options

Standard 2 Queen Room

No Free Breakfast | Non Refundable
2 room options

Deluxe King Room

No Free Breakfast | Non Refundable
2 room options

Royal King Room

No Free Breakfast | Non Refundable
2 room options

Parlor Royal King Suite

No Free Breakfast | Non Refundable
2 room options

Royal 2 Queen Room

No Free Breakfast | Non Refundable
2 room options

Parlor Royal King Suite with Sofa

No Free Breakfast | Non Refundable
2 room options

Presidential Royal King Suite

No Free Breakfast | Non Refundable
2 room options

Signature King Suite

No Free Breakfast | Non Refundable
2 room options

Parlor 2 Queen Suite

No Free Breakfast | Non Refundable
2 room options

Presidential King Suite

No Free Breakfast | Non Refundable
2 room options

Signature King Suite with Sofa

No Free Breakfast | Non Refundable
2 room options

Presidential Royal King Suite with Sofa

No Free Breakfast | Non Refundable
2 room options