Extended Stay America Select Suites - Richmond - Innsbrook in Richmond (VA), Virginia

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Extended Stay America Select Suites - Richmond - Innsbrook

Hotel

10060 W. Broad St., Richmond (VA), Virginia 23060, USMap

6.4/10

Pleasant

708 reviews

Stay information

Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a vending machine.. Featured amenities include express check-out, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite..

Amenities

Pets friendly

Family friendly

Free Wifi

Location

10060 W. Broad St., Richmond (VA), Virginia 23060, USView in Google Maps

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Things to know

Check-in15:00 - 00:00

Check-out00:00 - 11:00

Dates and times refer to property's local time

Check-in instructions

For any questions, please contact the property using the information on the booking confirmation Front desk staffed during limited hours If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools The front desk is open daily from 9:00 AM - 10:00 PM

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted

Additional information

Optional fees: Pet fee: USD 25 per pet, per night (maximum USD 150 per stay)Service animals are exempt from feesLate check-out is available for a fee (subject to availability)Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: The front desk is open daily from 9:00 AM - 10:00 PM. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 3:00 PM. Check in to: midnight. . Check out: 11:00 AM.

Reviews

6.4/10

Pleasant

708 reviews

Tchialann

2 months ago on Hotels.com

2/10

I would not recommend staying at this hotel. The condition of the property was nothing like what was advertised online. The photos are extremely misleading. The bathroom was filthy. The bathtub and sink were dirty, the bathroom wall had visible stains, and there wasn’t even any toilet paper provided. To make matters worse, there were roaches everywhere, which made the stay completely unacceptable. The lobby was also dirty and poorly maintained, creating a terrible first impression. Overall, both the lobby and the guest rooms looked nothing like the clean, inviting spaces shown in the hotel’s photos. This was one of the worst hotel experiences I’ve had. I expected a clean, safe place to stay, but instead found unsanitary conditions and misleading advertising. I would not stay here again.

Murali

4 months ago on Expedia

4/10

No kitchenware. Bathrooms were not very clean. There was smell of weed.

Timothy

4 months ago on Hotels.com

2/10

My grandson and I stayed for one night and everything was okay at first but when I woke up the next morning I heard water running I thought my grandson was taking a shower but then I looked over and realized he was still sleeping.So I went in the bathroom dirty water was pouring down from a vent in the bathroom ceiling.Once I saw this I knew it was time to leave even though we had taken a shower or brushed our teeth we had to go to a family member's house and do that. I paid 140.00 for 1night I wanted to cook a meal for us but I opted not after I saw the condition of this place. I'm appreciative of the manger who refunded 40.00 dollars of my money but I'll never stay there again or recommend anyone else to stay there which unfortunate because the staff are really nice people