2 Grange Road, Hartlepool, North East, England TS26 8JA, UKMap
7.2/10
Good
218 reviews
Stay information
The Douglas Hotel near Kirklandside Hospital is just a 5-minute walk from Hartlepool’s Middleton Grange Shopping Center and 1 mi from the town’s Historic Quay and Marina. It is a 10 minute drive from the A19. Free WiFi is available. All rooms have a flat-screen TV, wardrobe and tea/coffee making facilities. Each room has an en suite shower or bath with a hairdryer. There is on-street parking surrounding the hotel and a car park adjacent to hotel with free parking after 18:00. The Douglas Hotel near Kirklandside Hospital is 0.6 mi from Hartlepool United Football Club, while Hartlepool’s Maritime Experience is 0.8 mi away. Summerhill Country Park is 1.4 mi from the property.
Amenities
Family friendly
Free Wifi
Heating
Location
2 Grange Road, Hartlepool, North East, England TS26 8JA, UKView in Google Maps
View map
Things to know
Check-in15:00 - 22:00
Check-out06:00 - 10:30
Dates and times refer to property's local time
Check-in instructions
The host will greet guests on arrival
There is no front desk at this property
This property doesn't offer after-hours check-in
Minimum check-in age: 18
Special check-in instructions
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Safety features at this property include a fire extinguisher and a first aid kit
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Additional information
Timezone: Europe/London
Know before you go
This property does not have elevators
Reviews
7.2/10
Good
218 reviews
B
Bill
35 months ago on Hotels.com
3/5
Overall I suppose you get what you pay for, check in ok involved phone call, room ok, next morning going to get showered, no towels, so tried hot tap on sink for wash no hot water, couldn't get TV to work but only minor problem wasn't sat in room long
S
Steve
35 months ago on Hotels.com
2/5
A very basic and poorly maintained hotel.
Upon arrival 7pm(ish) I was greated with a locked front door and a note on it saying to call the main hotel phone number.
A man answered and directed my attention to a key pad on the wall, to type in a code for access and directed to my room.
My room was a fair size but very basic. The whole place needs a lot of TLC.
Taps were loose, other fixtures and fittings broken. Spot mould on walls and ceiling in bathroom. Signs of water damage on the walls around the window. There wasn't even a spoon with the tea and coffee set. Stiring my tea with my car key had to do.
I managed to trip both the sockets and lights breakers when attempting to turn on the towel rail. An hour wait for the breakers to turned back on wasn't great. Especially, when I was told someone would be there in around 15-20mins.
And to top things off, I got woken by drunken couple, in a neighbouring room, arguing and slamming doors at around 1:15am, which went on till gone 3am.
So, all I can say is stay well away
D
David
36 months ago on Expedia
3/5
I didn't want to post a negative review but this is several times that I've been chased up.
For the price the place is fine but unfortunately the rooms aren't closed after cleaning. On entering the room the toilet was full and the flush wasn't working, not a great problem as a bucket nearby.
Otherwise no problems.
