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/////Rainell Dolomites Retreat

Rainell Dolomites Retreat

Hotel
Streda Vidalong 19, Castelrotto, Trentino-Alto Adige 39046, ITMap
9.4/10
Excellent
64 reviews

Stay information

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features an outdoor pool and an indoor pool. Additional amenities at this hotel include complimentary wireless internet access, ski storage, and tour/ticket assistance.. This property has received its official star rating from the local rating authority.. Featured amenities include complimentary newspapers in the lobby, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite..

Amenities

Family friendly
Pool
Free Wifi

Location

Streda Vidalong 19, Castelrotto, Trentino-Alto Adige 39046, ITView in Google Maps
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Things to know

Check-in15:00 - 20:00
Check-out00:00 - 10:00
Dates and times refer to property's local time

Check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Prior to arrival, you must complete online registration via a secure link The front desk is open daily from 8 AM - 10:00 PM This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Minimum check-in age: 18

Special check-in instructions

Cashless transactions are available Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Property Registration Number IT021019A1RK2NHQAH Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards and mobile payments; cash is not accepted This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

. Policies: All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards and mobile payments; cash is not acceptedCashless transactions are availableSafety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit . Special instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8 AM - 10:00 PM. Prior to arrival, guests must complete online registration with the property via a secure link. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 72 hours before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.. Check in from: 3:00 PM. Check in to: 8:00 PM. . Check out: 10:00 AM.

Know before you go

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation Children under 16 years old are not allowed in the spa without adult supervision This property does not have elevators

Reviews

9.4/10
Excellent
64 reviews
b
brian
recently on Hotels.com
hotels.com
10/10
Beautiful hotel up a hill from downtown but walkable. They also have a minibus that serves the area but we never used. Hiking was easily accessible and the heated pool was great after a day of hikes. Breakfast was sumptuous. We did not have dinners here but had happy hour cake and some good drinks in the bar. Parking was available on site
m
miguel
12 months ago on Expedia
expedia
2/10
I am writing to share my recent experience at Rainell Dolomites Retreat and advise against staying there. The cost of the room was disproportionately high given its quality and the extremely poor amenities. The actual condition of the property and rooms bears no resemblance to the images displayed on their website. Furthermore, the owners, who also operate the business, demonstrated a complete lack of customer service throughout my stay. The room itself had several issues, including a leaking shower and no body wash provided. The location is also incredibly inconvenient, making it difficult to access. There are many better alternatives available nearby, offering superior accommodations and more convenient access to local restaurants and the town. I strongly recommend choosing a different establishment for your stay.
A
AHMED
15 months ago on Expedia
expedia
10/10
Stuff are really friendly and helpful

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Hotel
Home
Hotels
Italy
Trentino-Alto Adige
Castelrotto
check-in
Oct 11, Sun
check-out
Oct 12, Mon
nights
1
guests
2 Guests

Deluxe Double or Twin Room with Balcony

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Deluxe Double Room (Mountain View) with Spa Access

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Deluxe Double Room with Balcony

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