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Home/Hotels/United States/Virginia/Richmond (VA)/SpringHill Suites by Marriott Richmond North/Glen Allen

SpringHill Suites by Marriott Richmond North/Glen Allen

Hotel
9701 Brook Road, Richmond (VA), Virginia 23059, USMap
7.8/10
Very Good
1,004 reviews
Breakfast (28)
Pool (13)
Kid friendly (12)

Stay information

Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a picnic area.. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Glen Allen? This hotel has 291 square feet (27 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite..

Amenities

Family friendly
Pool
Free Wifi

Location

9701 Brook Road, Richmond (VA), Virginia 23059, USView in Google Maps
View map
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Things to know

Check-in15:00 - 00:00
Check-out00:00 - 12:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: USD 20.00 per night

We have included all charges provided to us by the property.

. Optional fees: A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Alcohol is not served at this property. Guests can access their rooms with a mobile device.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards and debit cards; cash is not accepted . Special instructions: If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Quiet hours are enforced at the property from 10:00 PM to 8:00 AM. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 3:00 PM. Check in to: midnight. . Check out: 12:00 PM.

Know before you go

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Reviews

7.8/10
Very Good
1,004 reviews
Latest
Breakfast (28)
Pool (13)
Kid friendly (12)
M
Michael
1 month ago on Hotels.com
hotels.com
10/10
Check-in took a while as there was no one on the front desk for a good 10-15 minutes. Otherwise, the stay was good.
C
Christopher
2 months ago on Hotels.com
hotels.com
4/10
When we arrived, the room temperature was 86 degrees and the A/C was non functional. Waited ten minutes to see if it would kick on and it did not. Called down and they said 'soon' someone would be by. Did not want to wait long in 86 degrees and noted that we would not stick around for much longer than 5 minutes. On arrival, "anthony" walked right by and into room without a word. After changing it from wall controlled to unit controlled, walked out and while facing the other direction said it was fixed. After asking how long it would take to cool, the answer was 'seconds'. I asked how many 'seconds' and he said we should start counting. After asking for a different room, was told they were overbooked and no rooms were available. Left hotel for 2 hours and it was down to 76 degrees. Next day, went down for some juice at 9:40 (breakfast 7-10) and a woman down told us, "what are you doing?" and mentioned we would get a glass of juice. "We're closed, you can't do that." both elevators creaked so loudly and uncomfortably, you wondered if it would make it up the few floors it needed to.
A
Amanda
2 months ago on Hotels.com
hotels.com
6/10
We booked a room with and extra couch bed for six people and there was no extra lining in the room and when we asked they told us they didn’t have anymore. House keeping came in didn’t do anything n left my door open and we were gone that whole day. Thankfully we had all our valuable items with us. The breakfast was literally microwave sandwiches everyday. It wasn’t the worst but definitely could do better.

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Check price
Hotel
check-in
Oct 11, Sun
check-out
Oct 12, Mon
nights
1
guests
2 Guests

Standard Suite

Suite, Multiple Beds
2 Full Beds, 1 Trundle Bed, 2 FullBed, 1 TrundleBed
Sleeps 6
2 room options

Standard Room

Double Suite with Two Double Beds and Trundle Sofa
Sleeps 6

Standard 2 Double Suite (Accessible)

Free Breakfast | Non Refundable

Standard King Suite (Accessible)

Free Breakfast | Non Refundable

Standard 2 Double Suite

Free Breakfast | Non Refundable

Standard King Suite

Free Breakfast | Non Refundable

Standard 2 Double Suite with Sofa (Accessible)

Free Breakfast | Non Refundable

Standard King Suite with Sofa (Accessible)

Free Breakfast | Non Refundable

Standard King Suite with Sofa

Free Breakfast | Non Refundable

Standard 2 Double Suite with Sofa

Free Breakfast | Non Refundable

Standard Suite (Accessible)

Suite, Multiple Beds, Hearing Accessible (Accessible Bathtub)
2 Full Beds, 1 Trundle Bed
Sleeps 6