Front desk staff will greet guests on arrival The check-in location differs from the property location; to check in, go to Lobby is under Renovation from Sep. 5th - Dec. 31st

Minimum check-in age: 21

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom. Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Resort fee: USD 51.95 per accommodation, per night

We have included all charges provided to us by the property.

. Optional fees: Fee for cooked-to-order breakfast: approximately USD 15.00 to 39.00 per personSecured self parking fee: USD 37 per night (in/out privileges)Secured valet parking fee: USD 42 per night (in/out privileges)Pet fee: USD 175 per accommodation (varies based on length of stay) Service animals are exempt from feesIn-room microwave fee: USD 20 per nightRollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Pool access available from 7:00 AM to 10:00 PM.Reservations are required for golf tee times. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. A car is recommended for transportation to and from this property. Guests can access their rooms with a mobile device.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedSafety features at this property include a fire extinguisherThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable roomPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Drones and aerial surveillance devices are not permitted at this property.It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom. . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests who book Villa room type will have access to an alternate check-in location at Villa Registration, located at Agua Serena Spa.. Minimum age: 21. Check in from: 4:00 PM. Check in to: anytime. . Check out: 11:00 AM.

Guests under 16 years old are not allowed in the spa Pool access available from 7:00 AM to 10:00 PM Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)