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/////Masseria Fortificata Donnaloia

Masseria Fortificata Donnaloia

Hotel
Contrada Losciale, 1, , Monopoli, Puglia 70043, ITMap
8/10
Very Good
121 reviews

Stay information

Relax at the full-service spa, where you can enjoy massages. After a day at the private beach, you can enjoy other recreational amenities including a health club and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, babysitting (surcharge), and wedding services. Getting to the surf and sand is a breeze with the complimentary beach shuttle.. This property has received its official star rating from the local rating authority.. Featured amenities include a business center, limo/town car service, and express check-out. A roundtrip airport shuttle and a cruise ship terminal shuttle are provided for an additional charge..

Amenities

Pool
Hot tub
Free breakfast
Free Wifi

Location

Contrada Losciale, 1, , Monopoli, Puglia 70043, ITView in Google Maps
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Things to know

Check-in15:00 - 22:00
Check-out11:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Front desk staffed during limited hours Information provided by the property may be translated using automated translation tools The front desk is open daily from 9:00 AM - 7:00 PM This property doesn't offer after-hours check-in This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number si, IT072030A100022113, si, BA072030015S0012038, IT072030A100022113 Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 4.00 per person, per night

We have included all charges provided to us by the property.

. Optional fees: Late check-out is available for a fee (subject to availability)Hosted evening meal: EUR 35

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation. The seasonal pool will be open from June to September. Pool access available from 10:00 AM to 2:00 PM.Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. A car is not required for transportation to and from this property. Guests can access their rooms with a mobile device. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedSafety features at this property include a fire extinguisherThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable roomPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 9:00 AM - 7:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.. Check in from: 3:00 PM. Check in to: 10:00 PM. . Check out: 11:00 AM.

Know before you go

A car is not required for transportation to and from this property All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation Guests under 18 years old are not allowed in the spa Pool access available from 10:00 AM to 2:00 PM Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation The seasonal pool will be open from June to September This property does not have elevators

Reviews

8/10
Very Good
121 reviews
M
Magnus
2 months ago on Hotels.com
hotels.com
6/10
Nice room, but the staff has a lot to learn about hospitality. Cleaning staff NOT good.
J
Jean-Baptiste
2 months ago on Hotels.com
hotels.com
2/10
Our stay at Masseria Fortificata Donnaloia was a major disappointment and absolutely not in line with a 5-star hotel. We paid €260 per night for a 5-star property, but the experience was closer to a basic 3-star hotel. The difference between the price paid, the hotel category and the reality was unacceptable. The service was one of the biggest disappointments. The staff was not welcoming, and many promises were made but nobody ever came back to us. Theresa at reception was particularly disappointing: not smiling, not helpful and lacking basic courtesy expected in hospitality. We also cannot understand why hotel guests have to pay for access to the Spa. Paying for a massage or treatment is normal, but charging guests simply to access the facilities is unacceptable for a 5-star hotel. We booked an Executive Double Room specifically to avoid a basic room. Unfortunately, the room looked outdated and had clearly not been renovated for decades. The bed was extremely basic, with a simple spring mattress on a basic wooden frame. No complimentary water was provided in the room, and when bottles were brought, we were asked to pay for them. The swimming pool was in poor condition and closed after 18:00. The buildings in general are badly maintained, with visible deterioration and walls requiring renovation. Finally, the pictures shown on Hotels.com are misleading and do not reflect reality. They create expectations of a luxury 5-star experience that the property does not deliver.
S
Szandra
15 months ago on Expedia
expedia
10/10
A very special experience that we will always remember. The staff and breakfast were absolutely amazing! The place is rustic and we met the most darling little kitty on the property. I would highly recommend for a quiet stay.

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Hotel
Home
Hotels
Italy
Puglia
Monopoli
check-in
Oct 11, Sun
check-out
Oct 12, Mon
nights
1
guests
2 Guests
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