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/////Hotel La Palma, Oetker Hotels

Hotel La Palma, Oetker Hotels

Hotel
Via Vittorio Emanuele 39, , Capri, Campania 80073, ITMap
10/10
Excellent
62 reviews

Stay information

Take time to pamper yourself with a visit to the full-service spa. You can soak up the sun at the private beach or enjoy other recreational amenities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to the surf and sand is a breeze with the complimentary beach shuttle.. This property has received its official star rating from the local rating authority.. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and an elevator..

Amenities

Pets friendly
Family friendly
Pool
Free Wifi

Location

Via Vittorio Emanuele 39, , Capri, Campania 80073, ITView in Google Maps
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Things to know

Check-in15:00 - 08:00
Check-out00:00 - 12:00
Dates and times refer to property's local time

Check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Property Registration Number 921306 Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Additional information

Optional fees: Pet fee: EUR 80 per pet, per dayService animals are exempt from feesEarly check-in is available for a fee (subject to availability)Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation. The seasonal pool will be open from April to October. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards and cashSafety features at this property include a fire extinguisher, a smoke detector, and a first aid kitThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room . Special instructions: To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 3:00 PM. Check in to: 8:00 AM. . Check out: 12:00 PM.

Know before you go

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation The seasonal pool will be open from April to October This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Reviews

10/10
Excellent
62 reviews
C
Canberk
1 month ago on Hotels.com
hotels.com
6/10
Our stay had been fully paid in advance, and the hotel also took a pre-authorization at check-in. However, more than €2,000 was then charged to our card without our authorization. When we asked what the charge was for, the lady who introduced herself as the Front Office Manager was extremely rude and unhelpful. We later learned that the charge had been made by mistake and would be refunded. Unfortunately, because the refund process can take around 10 days, more than €2,000 of our money was unavailable to us throughout our holiday due to the hotel’s error. The Rooms Division Manager simply described this as “human error.” At a hotel of this caliber, mistakenly charging a guest more than €2,000 and then showing such little concern is unacceptable. Coming from a hotelier family operating international franchises including Radisson RED, Radisson Blu and Wyndham, I can confidently say that the Front Office Manager was far below the standard expected at this level. It is important to mention that the rest of the staff were excellent. Housekeeping, bellboys, restaurant and spa teams were all extremely kind and professional. The rooms were also modern, comfortable and very good by Capri standards. It is unfortunate that such a beautiful property and wonderful team can have the overall guest experience negatively affected by the dismissive attitude and lack of professionalism of certain members of management.
C
Carmela
4 months ago on Expedia
expedia
10/10
Quiet elegance, Incredible Service, In-Room Amenities and Comfort.
M
Michelle
4 months ago on Expedia
expedia
10/10
The hotel itself is so beautiful and well maintained. The stuff is very well trained and knows how to make you feel comfortable and welcome. Definitely staying there again when I’m back in Capri

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Check price
Hotel
Home
Hotels
Italy
Campania
Capri
check-in
Oct 11, Sun
check-out
Oct 12, Mon
nights
1
guests
2 Guests

Standard Double Room with Balcony

Free Breakfast | Non Refundable

Prestige Room

Free Breakfast | Non Refundable
Sleeps 2

Prestige Double Room

Free Breakfast | Non Refundable
1 double
Sleeps 2