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/////Prestige Victoria

Prestige Victoria

Hotel
Avenida Gola de l'Estany, s/n, Roses, Catalonia 17480, ESMap
8/10
Very Good
603 reviews

Stay information

Pamper yourself with onsite massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, a health club, and a sauna. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage..

Amenities

Pets friendly
Family friendly
Pool
Free Wifi

Location

Avenida Gola de l'Estany, s/n, Roses, Catalonia 17480, ESView in Google Maps
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Things to know

Check-in14:00 - anytime
Check-out00:00 - 11:30
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minimum check-in age: 18

Special check-in instructions

Children under 16 years old are allowed in the spa from 5 PM to 8 PM and must be accompanied by an adult. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Guests are required to wear a swim cap and flip-flops in the pool and spa. Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number HG-001888 Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 0.99 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

. Optional fees: Fee for buffet breakfast: approximately EUR 12 for adults and EUR 6 for childrenPet fee: EUR 18 per pet, per nightService animals are exempt from feesIn-room safe fee: EUR 2.7 per dayCrib (infant bed) fee: EUR 8.0 per dayHosted evening meal: EUR 19.50

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cashSafety features at this property include a fire extinguisherThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable roomPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Children under 16 years old are allowed in the spa from 5 PM to 8 PM and must be accompanied by an adult.Guests are required to wear a swim cap and flip-flops in the pool and spa. . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 2:00 PM. Check in to: anytime. . Check out: 11:30 AM.

Know before you go

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation Guests under 18 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the hot tub with adult supervision Only registered guests are allowed in the guestrooms Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Reviews

8/10
Very Good
603 reviews
G
Gustavo
1 month ago on Hotels.com
hotels.com
6/10
The hotel was ok with some good extra points ! Like the room I booked was very spacious and bright with big balcony. ( still didn’t mind to pay quite a price for a 3star Hotel ) Friendly staff, some of them very helpful. The real negative point for us was the lack of cleanliness and maintenance of the facilities. The room floor was nice but never cleaned properly; it was always with a black residue like they cleaned with dirty water. Even if we complaint after 3 days finding the same, they never improved much or either ask us how it was at the end ! Even the cleaners who were very friendly seemed to take it personal. Well it was personal because they were told and the next day you could see a small change, but still not good enough. Then I realised it wasn’t going to be great . So I left it there to enjoy the holidays. It is a shame because if the would show some customer care. We would probably would stay again in the future ! The worse was the swimming pool facilities. Everything was tacky and dirty every single day of our stay! Lots of people smoking and not very friendly when we walk our little dog in and out through to the beach. Completely Lack of care. Very disappointed with that and we never used it at all ! 😔
M
MARK
5 months ago on Expedia
expedia
10/10
Had a great 2 night stay. Unfortunately the neighbour to our room had a very loud / angry phone during the evening going on for an hour. We could hear it very clearly. He had another call at 4am again very loud. A dog on the 8th floor was howling in the evening. Obviously had been left unattended. We will still revisit the hotel as it was perfectly situated to visit the surrounding area. Excellent value for money.
N
Nehlly
11 months ago on Expedia
expedia
8/10
Ok

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Roses
check-in
Oct 11, Sun
check-out
Oct 12, Mon
nights
1
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