Avenida de las Playas 88, Lanzarote, Canary Islands 35510, ESMap
9.4/10
Excellent
246 reviews
Stay information
Pamper yourself with onsite massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage..
Amenities
Family friendly
Pool
Hot tub
Free Wifi
Location
Avenida de las Playas 88, Lanzarote, Canary Islands 35510, ESView in Google Maps
View map
Things to know
Check-in14:00 - 00:00
Check-out00:00 - 12:00
Dates and times refer to property's local time
Check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Minimum check-in age: 18
Special check-in instructions
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Safety features at this property include a fire extinguisher and a smoke detector
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
WiFi is limited to 3 MB for 2 devices per guestroom, per day.
Additional information
Policies: Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. Free WiFi in public areas has a 2-device limit. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cashSafety features at this property include a fire extinguisher and a smoke detectorThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable roomPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property WiFi is limited to 3 MB for 2 devices per guestroom, per day. . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 2:00 PM. Check in to: midnight. . Check out: 12:00 PM.
Know before you go
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Free WiFi in public areas has a 2-device limit
Reviews
9.4/10
Excellent
246 reviews
A
Amanda
2 months ago on Hotels.com
6/10
Got recommended this hotel by a family member & what a great recommendation. Until check out that is! I was billed for the use of the safe & queried this as I had paid on check in. The male on the desk asked who had checked me in & I said his colleague beside him. She said yes that’s right but you didn’t pay for safe. I said that I did & she again said I hadn’t. My husband confirmed we had paid it in cash & she had gone into a petty cash tin for change. She said that was incorrect. We were then subjected to 30 minutes of questioning & denial. I then said I would pay it again as we had to leave for the airport. I asked to also speak to the manager. She went & spoke to the manager & retuned saying it’s okay no need to pay it (but you didn’t pay it)! This really tarnished our stay at the hotel. Why would we say we had paid when we hadn’t! Really poor customer service!
