Extended Stay America Suites - Austin - Metro in Austin, Texas

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Extended Stay America Suites - Austin - Metro

Hotel

East US Hwy 290, , Austin, Texas 78723, USMap

6/10

Pleasant

907 reviews

Stay information

Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.. Featured amenities include laundry facilities, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite..

Amenities

Pets friendly

Air conditioning

CCTV inside

Location

East US Hwy 290, , Austin, Texas 78723, USView in Google Maps

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Things to know

Check-in15:00 - 01:30

Check-out00:00 - 11:00

Dates and times refer to property's local time

Check-in instructions

For any questions, please contact the property using the information on the booking confirmation Front desk staff will greet guests on arrival at the property If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools The front desk is open Monday - Friday (9:00 AM - 10:00 PM) and Saturday - Sunday (10:00 AM - 10:00 PM)

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted

Additional information

Optional fees: Pet fees vary based on length of stay Service animals are exempt from feesHousekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: The front desk is open during the following times:Monday - Friday: 9:00 AM - 10:00 PM If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 3:00 PM. Check in to: 1:30 AM. . Check out: 11:00 AM.

Know before you go

Children under 18 years old are not allowed in the swimming pool without adult supervision

Reviews

6/10

Pleasant

907 reviews

Crystal

2 months ago on Hotels.com

2/10

Elevator was broken, walls dinge, smells in the halls, staff closed the front checking windows never opened in the morning. Side doors to the hotel where never locked shut. The sensors never worked. Main door inside was hard to enter.

John

2 months ago on Hotels.com

4/10

On our visit the elevator was not working. Not their fault, necessarily, but an inconvenience. Good thing it's only 3 floors. With that, the hall doors to the stairs could have been left open so air from the halls could cool them; they were very uncomfortable. The stairways had trash, stained carpet and bags of trash left at the bottom by the exit door. A full trash bag(s) was left open on the curb, garbage spilling out. The room wasn't what I expected from the photos and nothing I would have used for extended stays. It was cramped with old furniture including a recliner that reclined but wouldn't retract(?), broken dresser drawer, no useful items anywhere; not even plastic cups in the bathroom or cabinets to drink water with. The desk chair was the nicest most-modern looking feature in the place. Outside was OK but one picnic table was rotted and the pool water was filthy. Dog owners were not very responsible and no one bothered to check that. I know there was at least one maintenance person present as I saw a cleaning cart move in and out of the stairwell. Poor choice of materials when doing the bathroom - the 'stone' counter on the vanity looked as if it had blood spilled/stained. I scrubbed but it was clearly (a weird) part of the counter. Bugs were noticed in the bathtub drain and the tub surround. The toilet seat was very loose. The lady at the front desk was pleasant. When shuttered at night the lobby could have been an entrance to a jail.

Bhuvan

3 months ago on Hotels.com

6/10

Stay was comfortable. Corridor condition can be improved.