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/////Renaissance Chicago Downtown Hotel

Renaissance Chicago Downtown Hotel

Hotel
1 W Wacker Dr, , Chicago, Illinois 60601, USMap
9.2/10
Excellent
1,002 reviews
View (14)
Price (10)

Stay information

Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.. Featured amenities include limo/town car service, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Chicago? This hotel has 10640 square feet (988 square meters) of space consisting of a conference center and 22 meeting rooms. A bus station shuttle is available for a surcharge..

Amenities

Pets friendly
Pool
Free Wifi

Location

1 W Wacker Dr, , Chicago, Illinois 60601, USView in Google Maps
View map
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Things to know

Check-in16:00 - 00:00
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools This property offers transfers from the bus station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number 60601, 60601, Hotel License Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: USD 100 per accommodation, per dayDestination fee: USD 35.67 per accommodation, per night

We have included all charges provided to us by the property.

. Optional fees: Fee for cooked-to-order breakfast: approximately USD 34 for adults and USD 16 for childrenFee for in-room wireless internet: USD 14.95 per day (rates may vary)Covered valet parking fee: USD 88 per day (in/out privileges)Pet fee: USD 50 per accommodation, per nightService animals are exempt from feesEarly check-in fee: USD 50.00 (subject to availability)Late check-in fee for check-in between 11:00 AM and 4:00 PMLate check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. A car is recommended for transportation to and from this property. Parking height restrictions apply. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards; cash is not acceptedThis property reserves the right to pre-authorize the guest's credit card prior to arrival.Safety features at this property include a smoke detectorPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: This property offers transfers from the bus station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Quiet hours are enforced at the property from 10:00 PM to 7:00 AM. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 4:00 PM. . Check out: 11:00 AM.

Know before you go

A car is recommended for transportation to and from this property Guests under 16 years old are not allowed in the fitness facility The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Reviews

9.2/10
Excellent
1,002 reviews
Consecutive positive reviews from 40 guests
Latest
View (14)
Price (10)
W
Whitney
1 month ago on Hotels.com
hotels.com
6/10
The hotel itself was nice, but communication and a few amenities were disappointing. I booked through Hotels.com and was told I would pay a $120 destination fee at the property. At check-in, I specifically asked what the destination package included and was told we received complimentary drinks, $15 bar vouchers, and other amenities. Later, after noticing an additional charge on my card, I was given different information about what was actually included. I was also told after the fact that Garrett Popcorn was included and that it was listed on a card given at check-in. No one explained this to us, so we never received it. If guests are paying a mandatory destination fee, staff should clearly explain what is included and how to redeem it. The rooftop bar was one of the main things we were excited about, but it doesn’t open until 4 p.m., so lunch wasn’t an option. It also filled up quickly, and hotel guests don’t receive priority seating. Lastly, most food options close around midnight, and there are no vending machines or convenient late-night options. There is a 7-Eleven within walking distance, but the area felt a little sketchy late at night. Overall, a nice hotel, but better communication and more consideration for hotel guests would improve the experience.
L
Lanaye
1 month ago on Hotels.com
hotels.com
6/10
Bed was comfy, room was nice and cold for a muggy day. Roof top bar is a nice treat for a cocktail and view. Sheets were very cheap and not soft. Lobby looks grest, for price of hotel but hotel itself needs some TLC. Doors are all scratched, toilet short, old and ran if we didn't make sure to put handle up all way. The details, room smelled like someone partied there the night before.
T
Tiffany
2 months ago on Hotels.com
hotels.com
10/10
We enjoyed our stay at Renaissance. The staff were amazing! I especially want to highlight Jon from concierge. He was wonderful to work with and helped make our sister’s birthday special. The only negative is that the hotel is dated as far as the rooms and they could’ve been cleaner. We also didn’t get a chance to utilize the resort fee amenities so we feel like money was wasted there. I wish that was optional.

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check-in
Oct 10, Sat
check-out
Oct 11, Sun
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2 Guests

Standard 2 Queen Room

No Free Breakfast | Non Refundable
2 room options