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/////Holiday Inn Express - Times Square by IHG

Holiday Inn Express - Times Square by IHG

Hotel
343 W 39th Street, , New York, New York 10018, USMap
7.6/10
Very Good
3,188 reviews
Breakfast (92)
Price (43)
Air conditioning (11)
Kid friendly (10)

Stay information

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a vending machine.. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby..

Amenities

Family friendly
Free Wifi
Air conditioning

Location

343 W 39th Street, , New York, New York 10018, USView in Google Maps
View map
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Things to know

Check-in15:00 - anytime
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minimum check-in age: 21

Special check-in instructions

Cashless transactions are available Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Minimum Spring Break check-in age is 21 years old Noise-free guestrooms cannot be guaranteed Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Destination fee: USD 22.96 per accommodation, per night

We have included all charges provided to us by the property.

. Optional fees: Valet parking fee: USD 90.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Alcohol is not served at this property. Cashless payment methods are available for all transactions.Contactless check-out is available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedMinimum Spring Break check-in age is 21 years oldThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards; cash is not acceptedCashless transactions are availableNoise-free guestrooms cannot be guaranteedSafety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guardsThis property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 3:00 PM. Check in to: anytime. . Check out: 11:00 AM.

Know before you go

Alcohol is not served at this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Reviews

7.6/10
Very Good
3,188 reviews
Consecutive positive reviews from 98 guests
Latest
Breakfast (92)
Price (43)
Air conditioning (11)
Kid friendly (10)
A
Amber
recently on Hotels.com
hotels.com
2/10
Be prepared to wait for your room longer than the “3pm check in time.” There is only one working elevator for the 30+ floors. And even the one working elevator doesn’t fully work at all times. They recommend you text or call to have the elevator sent up but you’re still going to be waiting 20-40 minutes each time for the elevator. And there is no AC in the hallway while you wait for the elevator either. I either had heels on for an event or had my luggage, so I was not going to be taking 21 flights of stairs so I had no choice but to wait. If the surrounding hotels weren’t already booked up, I would’ve left.
s
shawn
recently on Hotels.com
hotels.com
6/10
2 small elevators in building with 1 not working.Had to use stairs more than half the time due to so many people using 1 other.Staff were helpful but elevator caused a lot of issues.
I
Iris
recently on Hotels.com
hotels.com
2/10
My experience was horrible. The room we initially received smelled really bad and it was not cleaned. We requested another room and they immediately changed us. However, the second room seemed cleaned, until we noticed the bedsheets were stained with a red circle like dry blood or something. They only have one working elevator. We waited 20+ minutes to get on the elevator- we even had to call the front desk to ask for the elevator. One of us even had to go down the stairs from the 11th floor because the elevator was not stopping. Breakfast was terrible- I found mold on one of the bagels. Overall it was not a good experience- thankfully we were only there for one night- that was more then enough to know this hotel is poorly managed.

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Hotel
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check-in
Oct 11, Sun
check-out
Oct 12, Mon
nights
1
guests
2 Guests

Standard King Room

Free Breakfast | Cancel before Oct 02 at 3 AM, you'll get full refund.
4 room options

Standard Queen Room (Accessible)

Free Breakfast | Non Refundable
4 room options

Standard Double Room

Free Breakfast | Non Refundable
2 room options

Standard King Room (City View)

Free Breakfast | Non Refundable
3 room options

Standard Room

No Free Breakfast | Non Refundable
Sleeps 6
4 room options

Standard Double Room (Accessible)

Free Breakfast | Non Refundable

Standard 2 Double Room

Free Breakfast | Non Refundable
5 room options

Standard Double Room (City View)

Free Breakfast | Non Refundable

Standard 2 Double Room (City View)

Free Breakfast | Non Refundable
2 room options

Standard Room (Accessible)

Free Breakfast | Non Refundable
2 room options

Standard Quadruple Room

Free Breakfast | Non Refundable

Standard King Room (Accessible)

Free Breakfast | Non Refundable

Standard Quadruple Room (City View)

Free Breakfast | Non Refundable