Hampton Inn & Suites Tyler-South in Tyler (TX), Texas

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Hampton Inn & Suites Tyler-South

Hotel

8962 S. Broadway Avenue, Tyler (TX), Texas 75703, USMap

8.2/10

Very Good

1,003 reviews

Breakfast (26)

Pool (14)

Price (10)

Stay information

Take advantage of recreational opportunities offered, including a hot tub, a fitness center, and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access and a banquet hall.. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Tyler? This hotel has 1296 square feet (120 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite..

Amenities

Pets friendly

Family friendly

Pool

Hot tub

Free Wifi

Location

8962 S. Broadway Avenue, Tyler (TX), Texas 75703, USView in Google Maps

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Things to know

Check-in15:00 - 00:00

Check-out00:00 - 11:00

Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) This property uses eco-friendly cleaning products

Additional information

Optional fees: Pet fee: USD 50 per accommodation, per stayService animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: The seasonal pool will be open from May 01 to September 30. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cashThis property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 3:00 PM. Check in to: midnight. . Check out: 11:00 AM.

Know before you go

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Reviews

8.2/10

Very Good

1,003 reviews

Latest

Breakfast (26)

Pool (14)

Price (10)

Nora

1 month ago on Hotels.com

10/10

Pool never works what is that or is it when their are too many ppl staying there

Ame

1 month ago on Hotels.com

4/10

This hotel looks good on the website but what you receive is not what is advertised in person. The pool was closed which was one of the primary reasons we chose this hotel with teenagers. The front desk person said this was listed on the website but we did not find this statement. Also found out the the pool has been under maintenance for an undefined period of time. TV's did not work properly in my room or my friends "error message was given for poor antenna connectivity" front desk person tried to help but couldn't fix issue at no fault to her. Other issues included a sink that would not drain others in our group staying on different floors experienced same issue. The rooms have wear in tear and are in need of repair including a door knob that was extremely loose and other damage seen in different spaces; defiantly time for a refurb. Managers are apparently not available on the weekend and after asking for a call back on Monday as of yet have heard nothing. I am not a complainer and like to give praise for a job well done but save your money and go elsewhere until this hotel makes some much needed improvements.

Christopher

1 month ago on Hotels.com

4/10

We were in town for a softball tournament and booked a double queen room for our family of 4. We checked in and walked in our assigned room to find it was a King room with a pull out sofa. I call the front desk to be told their end showed a king roo. I went downstairs to show them what I booked and was told they were full and couldnt move us to a double queen room. I called surrounding hotels and they were booked as well so we didnt have much choice but to stay in the room we were given. Our kids slept on the pull out sofa but it was very uncomfortable and definitely not what we paid for. We overheard a conversation at breakfast that someone had a room and the shower didnt work (no bathtub in the room) and when we were checking out there was a guest at the desk who was complaining their air conditioner didnt work in their room. This hotel is in a very busy area of Tyler and leaves a lot to be desired for their guests. Not to mention the pool was closed indefinitely according to a sign on the desk. Mind you, we stayed at this location around this time last year and the pool was down then as well. Im not sure if they have changed management in the last year or what but the pool being closed was the only issue we encountered last year, hece the reason we booked there again but will definitely not be back.