High Street, , Sutton Coldfield, West Midlands, England B721UD, GBMap
7.2/10
Good
267 reviews
Stay information
Enjoy recreation amenities such as a nightclub or take in the view from a terrace. This hotel also features complimentary wireless internet access and a banquet hall.. Free self parking is available onsite..
Amenities
Family friendly
Free Wifi
Wine or champagne
Location
High Street, , Sutton Coldfield, West Midlands, England B721UD, GBView in Google Maps
View map
Things to know
Check-in15:00 - 11:00
Check-out00:00 - 11:00
Dates and times refer to property's local time
Check-in instructions
Front desk staff will greet guests on arrival at the property
Minimum check-in age: 18
Special check-in instructions
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Additional information
Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedSafety features at this property include a fire extinguisherPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property has a club and a live music venue on site. Guests should expect a high level of noise until 3 AM on Fridays, Saturdays, and Sundays before bank holidays.. Minimum age: 18. Check in from: 3:00 PM. Check in to: 11:00 AM. . Check out: 11:00 AM.
Know before you go
This property does not have elevators
Reviews
7.2/10
Good
267 reviews
A
Anthony
1 month ago on Hotels.com
2/10
Generally this would go down as a bare minimum hotel. Bare minimum in terms of staffing, facilities and service. Some nice elements and some very good staff.
However, this is a nightclub on Friday and Saturday. Music till past 2am.
The DJ on Friday has to be the cheapest thing they can find. From my room (where I was trying to sleep) they seemed to play the same noise for 45 minutes.
If you are booking for a Friday night or Saturday night you will not get any sleep. My room appears to be lacking in any sound proofing as I could also hear traffic and the screams from customers.
After 2am I may have had some choice words for the manager who appears to think telling people the don't care about their guests sleep in a confirmation email covers the complete lack of consideration they give to their guests.
If you choose to eat or drink there you are looking at around £7 a pint and in fairness they did not say the gammon was a gammon stake (just as well as I've had thicker bacon) but the food was overpriced.
Once they turned the music off, they leave the guests to make their own way home which took another 20-30 minutes before the shut up. Given they left the venue with half pints of beer I can understand why they took their time.
I will be making formal complaints to them as the staff had obviously been told they couldn't do anything and they had lines they have obviously used many times before.
If you want to sleep don't book the weekends. My wordcount is up but I could go
J
Jackie
2 months ago on Hotels.com
10/10
Good, clean, pleasant hotel stay on business.
J
Jack
2 months ago on Hotels.com
2/10
If you want to sleep during your stay here. I can only wish you Good luck.
Music was absolutely thumping throughout the entire night, long passed midnight.
My room was rattling and bed shaking due to the noise levels.
Even with noise cancelling headphones, I could still hear the music below.
I stayed here planning to be up early the next morning yet I couldn’t get a wink of sleep until gone 2pm due to the noise.
Completely ruined my trip.
I couldn’t recommend this place any less.
