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Home/Hotels/Italy/Lombardia/Milan/10 KEYS MILANO

10 KEYS MILANO

Hotel
Via Maffei, 1, , Milan, Lombardia 20135, ITMap
8.8/10
Excellent
28 reviews

Stay information

Be sure to enjoy recreational amenities including a steam room and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.. This property has received its official star rating from the local rating authority.. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of a conference center and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours)..

Amenities

Pets friendly
Free Wifi
Wine or champagne

Location

Via Maffei, 1, , Milan, Lombardia 20135, ITView in Google Maps
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Things to know

Check-in15:00 - 00:00
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Minimum check-in age: 18

Special check-in instructions

Cashless transactions are available Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Guests must contact this property in advance to reserve onsite parking Property Registration Number IT015146A1P6ASTB9K, 015146-ALB-00534 Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 10.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

. Optional fees: Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for childrenAirport shuttle fee: EUR 120 per vehicle (one-way, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation. In accordance with national/local laws, air conditioning may be restricted to certain hours from 15 October to 21 May. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedGuests must contact this property in advance to reserve onsite parkingThis property accepts credit cards and debit cards; cash is not acceptedCashless transactions are availableSafety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting . Special instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 3:00 PM. Check in to: midnight. . Check out: 11:00 AM.

Know before you go

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation In accordance with national/local laws, air conditioning may be restricted to certain hours from 15 October to 21 May

Reviews

8.8/10
Excellent
28 reviews
D
Dan
4 months ago on Hotels.com
hotels.com
4/10
I don't leave hotel reviews often, but felt compelled here because potential guests should understand what they're booking. The positives: staff was genuinely nice, the room itself was nice, AC worked very well, and there's a great market on the first floor of the building. The issue is access. There's no normal lobby or entrance. You get in through one of two locked street gates: one opens via a website on your phone, the other requires buzzing the front desk from outside. The same website controls access to the hotel floor and your room. If your phone dies, you're locked out of major parts of the property and need staff assistance. From the front desk, you pass through multiple doors, walk past what appears to be a separate gym facility, and reach a separate stairwell and elevator area. That elevator was broken my entire stay and, based on other recent reviews, had been broken for weeks. There was also a problem with the security door to the floor where the rooms are. When it doesn't close fully, the electronic lock clicks repeatedly trying to engage. It was loud enough to wake me around 2 AM, and I had to get dressed to go close it myself. Overall, this hotel felt less like a hotel and more like a handful of rooms inside a building. If you're comfortable navigating all of that, the room quality is fine. But it's worth knowing before you book.
B
Bella
4 months ago on Expedia
expedia
6/10
If you're looking for an untraditional stay - this is definitely the place. The staff were very friendly and the room was very standard. However, it felt more like you were in a WeWork space because to get to the actual rooms you have to walk through a gallery, restaurant, gym/spa and then up some stairs (the electricity on the side of the building where the rooms are isn't working so the elevators don't work). It is not your conventional hotel! Then if you want the temperature controlled in the room, you have to call the front office and they will adjust the temperature remotely - there is no way to control the heat in the room. Each day that we stayed there, the temperature was way too cold. By the last night we were there we didn't even bother trying to get it corrected and dealt with the air blowing all night. Also, to get into the building/rooms, note - you need to use your smartphone to open several doors. Again, it's an unconventional place - but if you're open to these things, it's a clean and decent space. The area around the hotel had lots of great restaurants, cafes and shops - so that was a plus.
A
Adriana
8 months ago on Expedia
expedia
6/10
The room was very good, clean and nice size. the staff were VERY nice (the receptionist and the bartender were really lovely). BUT it is a strange 'hotel' situated in a strange office building with a work space, gym available to local residents and a restaurant that closes the kitchen at 7:30pm. To get to your room, you need to go through the gym, work spaces, restaurant and go up one flight of stairs with your luggage (the elevator isnt working). It is a separate floor with no supervision (you need to open a door with your phone app). To entrance is poorly lit at night with a homeless man sleeping right next to the buzzer. It was creepy to say the least. I would say it is ok for groups or couples but not for single female travelers.

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