Special check-in instructions
The front desk is open daily from 7:00 AM - 8:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.

Know Before You Go

Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Free in-room WiFi has a 2-device limit. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Pet fee: EUR 10 per pet, per day Early check-in is available for a fee (subject to availability, amount varies) Crib (infant bed) fee: EUR 10 per nightRollaway bed fee: EUR 10 per night Hosted evening meal: EUR 40

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

Minimum check-in age: 18

Das Restaurant im Heitlinger Golf Resort: Closed from Wed 23 Jan 2019 until Thu 14 Feb 2019 Das Restaurant im Heitlinger Golf Resort: Closed from Sun 15 Dec 2019 until Sun 16 Feb 2020

Timezone: Europe/Berlin