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/////OYO Lakeside Haydock Hotel, St Helens, A580 East Lancs, Garswood Old Road

OYO Lakeside Haydock Hotel, St Helens, A580 East Lancs, Garswood Old Road

Hotel
Garswood Old Road, Merseyside, St Helens, St Helens, North West, England WA11 7LX, UKMap
7.6/10
Very Good
97 reviews

Stay information

Free self parking is available onsite..

Amenities

Family friendly
Heating
Family room

Location

Garswood Old Road, Merseyside, St Helens, St Helens, North West, England WA11 7LX, UKView in Google Maps
View map
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Things to know

Check-in15:00 - 00:00
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A damage deposit of GBP 100 will be collected before check-in.This property's damage deposit is payable via a secure link and is due within 24 hours after booking. Advance payment of the damage deposit is required to check in.

We have included all charges provided to us by the property.

. Optional fees: Early check-in is available for a fee (subject to availability)Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cashThis property reserves the right to pre-authorize the guest's credit card prior to arrival. . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 3:00 PM. Check in to: anytime. . Check out: 11:00 AM.

Know before you go

This property does not have elevators

Reviews

7.6/10
Very Good
97 reviews
G
Gary
2 months ago on Hotels.com
hotels.com
2/10
OYO? More Like "Oh No!" If you're looking for a hotel that turns a simple booking into an unexpected game of Accommodation Roulette, then congratulations—you've found it. I'd booked two family rooms (each with a double bed and a single bed) a weekin advance. Simple enough, you'd think. On arrival, however, we were handed keys for one family room and one twin room. Apparently, at OYO, a confirmed booking is more of a polite suggestion than an actual reservation. When I pointed out that this wasn't what I'd booked, the receptionist—who had literally just started her shift—called the previous member of staff. To be fair to her, she genuinely tried to help. Unfortunately, the man on the phone had clearly graduated from the Customer Service School of Brick Walls. His helpful response? "It's not my fault." Well... perhaps not, but it's certainly not mine either! The reality was obvious: they'd double-booked one of our family rooms and hoped we'd quietly accept a cheaper, unsuitable replacement. Their grand solution? A separate double room. Which meant my son and I—who'd booked a weekend away together—ended up sleeping in different rooms. Exactly the opposite of why you book family rooms in the first place. Overall, if OYO stands for anything, it should be "Oh, You're Overbooked." Or perhaps just "Oh No." ⭐☆☆☆☆ I'd happily stay in a Travelodge car park before I'd trust this hotel with another booking.
P
Paul
3 months ago on Hotels.com
hotels.com
10/10
Excellent budget friendly hotel. Would definitely use again
L
Lee
3 months ago on Hotels.com
hotels.com
6/10
We have reasonably high expectations but decided to dive in here for a cheap overnight stay for a family function. Ignore the neg reviews, yes the hotel is basic but the room is clean, quiet and more than adequate for an overnight stay. Staff were very helpful and made us feel very welcome , wouldn’t hesitate to stop her again for a convenient overnight stay

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Hotel
Home
Hotels
United Kingdom
North West, England
St Helens
check-in
Oct 11, Sun
check-out
Oct 12, Mon
nights
1
guests
2 Guests

Standard Double Room (Accessible)

No Free Breakfast | Non Refundable

Standard Twin Room

No Free Breakfast | Non Refundable

Standard Double Room

No Free Breakfast | Non Refundable

Standard Family Room

No Free Breakfast | Non Refundable