Intown Suites Extended Stay West Palm Beach FL - Military Trail Rd

Hotel

5801 North Military Trail, Riviera Beach (FL), Florida FL 33407, USMap

6.2/10

Pleasant

87 reviews

Stay information

This hotel offers designated smoking areas.. Featured amenities include laundry facilities, ATM/banking services, and an elevator. Free self parking is available onsite..

Amenities

Free Wifi

Air conditioning

CCTV inside

Location

5801 North Military Trail, Riviera Beach (FL), Florida FL 33407, USView in Google Maps

View map

‌

Things to know

Check-in14:00 - 19:00

Check-out00:00 - 11:00

Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools The front desk is open Monday - Saturday (11:00 AM - 7:00 PM) This property doesn't offer after-hours check-in

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Safety features at this property include a fire extinguisher Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

. Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards and debit cards; cash is not acceptedSafety features at this property include a fire extinguisher . Special instructions: The front desk is open during the following times:Monday - Saturday: 11:00 AM - 7:00 PM This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 2:00 PM. Check in to: 7:00 PM. . Check out: 11:00 AM.

Reviews

6.2/10

Pleasant

87 reviews

Jennifer

5 months ago on Expedia

4/10

I am writing to formally document and share my experience during a 14-day stay at InTown Suites Extended Stay West Palm Beach, which was deeply unsatisfactory and warrants immediate attention from management. Due to an emergency situation, we had limited lodging options and were required to remain at this property for an extended period. Unfortunately, the conditions we experienced throughout our stay were unacceptable. At check-in, we were informed that because we had a service dog, we were required to stay in a specific room designated for guests with dogs. This practice raises serious concerns regarding compliance with the Americans with Disabilities Act. Service animals are not classified as pets, and restricting guests to certain rooms on this basis is inappropriate and potentially discriminatory. Additionally, the room presented ongoing sanitation issues. We encountered well over a dozen roaches during our stay, despite maintaining a clean environment with no food debris. This indicates a larger pest control issue that was not properly addressed and made the room unsuitable for occupancy. Furthermore, the condition of the property does not align with the images and representations provided online. The advertising is misleading and does not accurately reflect the actual state of the accommodations.Given the length of our stay and the conditions we were required to endure, this experience fell significantly below any reasonable standard of hospitality.

Deborah

5 months ago on Expedia

4/10

Know when you check in that there is no luggage rack to transport your items to an extended stay property. The sign right outside of the property says " fully furnished". There is a stove, microwave and refrigerator. There are no coffee pot, dishes, cups, glasses, pots, pans, utensils or hangers. There are 2 towels and one roll of toilet paper that will not be replaced for your stay. There is only one small bar of soap for the bathroom sink. Bring everything. That being said, this is clearly not meant to be a vacation rental. It is residential. There are many families living there full time. The school bus stops in the parking lot to bring and return the children residents to school. For this, I believe, they are supplying a great service to the community. After speaking with the friendly folks that live there, I learned that the property used to be inhabited by some of the most unsavory folks of our population. Positive changes have been made to make it a safe affordable living situation. I applaud that. I will choose a different property next year but wish them success in the service they are providing to the residents that live there.

Jasmine

5 months ago on Expedia

2/10

The room wasnt clean as expected The front desk clerk ashton refused to refund deposit and refund money after early check out! I am furious and will never recommend staying there to my worst enemy.