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/////Tropical Islands

Tropical Islands

Resort
Tropical-Islands-Allee 1, , Krausnick-Gross Wasserburg, Brandenburg 15910, DEMap
7.4/10
Good
1,003 reviews

Stay information

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 indoor pools, a complimentary water park, and a lazy river. Additional amenities at this aparthotel include complimentary wireless internet access, gift shops/newsstands, and barbecue grills.. Featured amenities include multilingual staff and a vending machine. Event facilities at this aparthotel consist of a conference center and 3 meeting rooms. Self parking (subject to charges) is available onsite..

Amenities

Family friendly
Pool
Hot tub
Free Wifi

Location

Tropical-Islands-Allee 1, , Krausnick-Gross Wasserburg, Brandenburg 15910, DEView in Google Maps
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Things to know

Check-in15:00 - 18:00
Check-out00:00 - 10:00
Dates and times refer to property's local time

Check-in instructions

Front desk staffed during limited hours If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation If you arrive at the property after hours, you'll need to check in at an alternate location: [Tropical Islands Hall] The front desk is open daily from 8:00 AM - 9:00 PM

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Host has indicated there is a smoke detector on the property Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Safety features at this property include a fire extinguisher and a first aid kit Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property is professionally cleaned

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 2.14 per person, per night

We have included all charges provided to us by the property.

. Optional fees: Fee for buffet breakfast: approximately EUR 19.9 for adults and EUR 12.9 for childrenUncovered self parking fee: EUR 8 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: The seasonal pool will be open from April to October. 24-hour pool accessReservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation. One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. The property is professionally cleaned. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cashHost has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the tripHost has indicated there is a smoke detector on the propertySafety features at this property include a fire extinguisher and a first aid kitThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable roomThis property is professionally cleaned . Special instructions: The front desk is open daily from 8:00 AM - 9:00 PM. If you arrive at the property after hours, you'll need to check in at an alternate location: [Tropical Islands Hall]. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools. Due to renovations, the 'Whitewater River' water slide attraction is not available from May 5-28, 2025 (date may be extended to June 6, 2025, depending on weather conditions).. Minimum age: 18. Check in from: 3:00 PM. Check in to: midnight. . Check out: 10:00 AM. House Rule: Children welcome. House Rule: No pets, service animals welcome. House Rule: No smoking.

Know before you go

24-hour pool access Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The seasonal pool will be open from April to October This property does not have elevators

Reviews

7.4/10
Good
1,003 reviews
Y
Yamaa
1 month ago on Hotels.com
hotels.com
2/10
⭐ 1/5 – ABSOLUTELY NOT WORTH THE MONEY One of the most disappointing resort experiences I have ever had. We booked a Comfort Room expecting at least a reasonable standard considering how much Tropical Islands charges. Unfortunately, the reality was completely different. No air conditioning, no refrigerator in the room, and most shockingly, NO housekeeping during the stay. The beds are not made, the room is not cleaned, and fresh towels are not automatically provided. For these prices, it honestly feels more like an overpriced hostel than a resort. I find it absolutely ridiculous that a place marketed as a holiday resort can charge these prices while cutting back on such basic hotel services. Tropical Islands may look impressive in the photos, but once you actually stay here, you quickly realize how poor the value for money is. The most disappointing part is paying for something called a “Comfort Room” and then discovering that basic services you would normally expect from a hotel are apparently not included. For the amount of money we spent here, we could have stayed at a proper hotel with daily housekeeping, fresh towels, air conditioning, a refrigerator, and significantly better service. I genuinely wish I had read the conditions and reviews more carefully before booking. I will NOT be returning, and based on our experience, I absolutely cannot recommend staying in a Comfort Room at Tropical Islands. Extremely disappointing execution.
M
Ma Airoll
2 months ago on Hotels.com
hotels.com
8/10
We stayed during the summer, and the room was extremely warm. Unfortunately, there wasn’t even an electric fan, which made it very uncomfortable, especially at night. The breakfast was better than expected, with a good selection of food. However, the organization was poor. The line to get breakfast was very long, and everyone had to queue in the same line. It would be much better if they created separate lines for food and drinks or divided the stations to make the process faster and less crowded.
S
Stian
2 months ago on Hotels.com
hotels.com
10/10
We spent 1 night in the dome at "Travelers Lodge". Entrance and check-in from inside the dome, and view to the outside of the dome. Room was spacious, clean and comfy beds, but had no air-conditioning. Lots of choices at breakfast. The tickets for the whole facility is included in the overnight stay. You just need to be out of your room at 10am following morning, but you can stay there the whole day until closing at 11.30pm. All "payments" inside the dome, food, drinks, souvenirs etc., is done on your wrist-device, given to you upon check-in. That is also the key to your room. Then you'll pay your credit in a machine before leaving. Very convenient. But could also be very expensive, so be aware. All in all, a great experience with the whole Tropical Island. Car park is €8 a day.

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Resort
Home
Hotels
Germany
Brandenburg
Krausnick-Gross Wasserburg
check-in
Oct 11, Sun
check-out
Oct 12, Mon
nights
1
guests
2 Guests

Comfort Plus Family Room

Free Breakfast | Non Refundable
1 Full Bed, 1 Bunk Bed

Comfort Plus Double Family Room with Bunk Beds

Free Breakfast | Non Refundable

Standard Room

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Comfort Family Room

No Free Breakfast | Non Refundable
2 room options