For more details, please contact the property using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Special check-in instructions
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Know before you go
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Reviews
8.6/10
Excellent
55 reviews
G
GERALD J
87 months ago on Hotels.com
8/10
It is beautiful room but the air conditioner is poor!!!
J
Joan
96 months ago on Hotels.com
8/10
This was a very convenient hotel right in the middle of Verona. We arrived before the check in was open and left our bags so that we could go and explore. The room, which was at the back overlooking an alley was very spacious but there was a strange smell in it which was unaccountable. other than that the room was spotless with the added benefit of a Nespresso machine and kettle. The bed and pillows were so comfortable I can honestly say I slept better than at home. Although breakfast was included we had to leave early for the airport. The room was expensive but the convenience of the location was what you pay for. I would stay here again without reservation and recommend it to anyone wanting to be right in the centre of Verona. Easy for local buses to Lake Garda and the station and airport.
C
CA
98 months ago on Expedia
8/10
The location is great — steps from L’Arena — and the room overall was nice. The bed was very comfortable and the air conditioning worked well. We were initially worried about the noise level coming from the 3rd floor above us, but it improved. Our biggest complaint was the lack of communication before arrival. We emailed about parking almost a week prior, but got no response. On the day of arrival, we called at least 10 times, and no one answered the phone. This caused us to have to repark our car, which was a hassle, as it was a very hot day in Verona. When we asked about the failure to communicate, the lady at the desk told us the phone calls go to the Ristorante Ippopatamo (where the complimentary breakfast is served), and apparently no one answered. I guess they don’t check email, either. But, all-in-all, it was fine for the price we paid.
