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/////Sentral Michigan Avenue

Sentral Michigan Avenue

Hotel
808 SOUTH MICHIGAN AVENUE, , Chicago, Illinois 60605, USMap
9/10
Excellent
1,336 reviews

Stay information

Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a garden. Additional features at this aparthotel include complimentary wireless internet access, an arcade/game room, and a television in a common area.. Featured amenities include a 24-hour business center, express check-in, and express check-out..

Amenities

Pets friendly
Family friendly
Kitchen
Free Wifi

Location

808 SOUTH MICHIGAN AVENUE, , Chicago, Illinois 60605, USView in Google Maps
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Things to know

Check-in16:00 - 01:30
Check-out11:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property If you are planning to arrive after 1:30 AM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Prior to arrival, you must complete online registration via a secure link You will be asked to provide the property with a copy of your government-issued photo ID after booking

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Host has indicated there is a carbon monoxide detector on the property Host has indicated there is a smoke detector on the property Safety features at this property include a fire extinguisher Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: USD 500 per accommodation, per stay

We have included all charges provided to us by the property.

. Optional fees: Valet parking fee: USD 77 per nightPet fee: USD 75 per pet, per stayService animals are exempt from feesEarly check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Children stay free when occupying the parent or guardian's room, using existing bedding.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedHost has indicated there is a carbon monoxide detector on the propertyHost has indicated there is a smoke detector on the propertySafety features at this property include a fire extinguisher . Special instructions: Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after 1:30 AM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 4:00 PM. Check in to: 1:30 AM. . Check out: 11:00 AM. House Rule: Children welcome. House Rule: Pets welcome. House Rule: No smoking.

Know before you go

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Reviews

9/10
Excellent
1,336 reviews
J
Jaquella
recently on Hotels.com
hotels.com
4/10
I would recommend going to a regular hotel. The size of the room was impressive. We had a one bedroom king. The minimalist aesthetic was nice, however if you’re going with that aesthetic everything else needs to be pristine! That was not the case. The small sofa was covered in stains, it was absolutely filthy! There was a small throw on the end of the bed, so I grabbed that to cover the couch but it was also filthy! Had a huge crusted white stain/residue on it. There were scuff marks on the wall, a few of the cups in the cabinet weren’t clean, the seal on the shower door was peeling away…just not what I expected for what they charge per night plus the $500 incident hold. I asked for more towels and clean linens and never received them. The front desk staff are so far removed from what good customer service is it’s ridiculous! When I brought my issues to their attention immediately after check-in I was met with a “deer in headlights” sort of look followed by silence, then a very insincere apology. No offers to rectify the situation. Needless to say, wouldn’t book here again and they offer no parking options, at least that’s what I was told by the woman at the front desk.
M
Maria
1 month ago on Hotels.com
hotels.com
10/10
Nice place in a very good location downtown Chicago. Highly recommend would stay again
S
Susan
1 month ago on Hotels.com
hotels.com
6/10
The main reason we stayed at this hotel is because of their pool. We weren't told until we arrived that the pool was closed indefinitely. This HAS to be part of the description on your website and the hotel should have communicated this with us. We were charged a dog fee, but weren't allowed to use the dog run in the hotel. That is only available to permanent residents - it seems this is a dorm for rich kids. The furniture, carpets, and floors are a bit shabby and need updating or better cleaning (spots on the rugs and furniture). Mattresses and pillows need updating as well. We've stayed in the past and really liked it but this was a great disappointment. Finally - ditch the Keurigs and bring back the coffee maker! Don't think I'll go back if they can't guarantee the pool is open.

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