Whitecliff Bay Holiday Park

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Things to know

Check-in16:00 - 18:00

Check-out10:00 - 10:00

Dates and times refer to property's local time

Check-in instructions

Front desk staffed during limited hours The front desk is open daily from 9:00 AM - 6:00 PM

Minimum check-in age: 18

Special check-in instructions

Cashless transactions are available Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Safety features at this property include a smoke detector Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash

Additional information

The following facilities are closed seasonally each year. They will be closed from December 15 to March 28:One of the swimming poolsBar/LoungeDining venue(s). Optional fees: Pet fee: GBP 45.00 per pet (varies based on length of stay) Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: The seasonal pool will be open from May to August. Pool access available from 12:30 PM to 6:00 PM.Cashless payment methods are available for all transactions. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cashCashless transactions are availableSafety features at this property include a smoke detectorThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room . Special instructions: The front desk is open daily from 9:00 AM - 6:00 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 4:00 PM. Check in to: 6:00 PM. . Check out: 10:00 AM.

Know before you go

Pool access available from 12:30 PM to 6:00 PM The seasonal pool will be open from May to August This property does not have elevators

Reviews

8/10

Very Good

136 reviews

Nicky

3 months ago on Hotels.com

8/10

Only minus are the single beds which were very narrow

Ian

3 months ago on Hotels.com

10/10

I stayed Mon-Fri in a basic chalet, which was all I needed on my motorbike tour of the Isle of Wight. Although the chalet was at the budget end of the scale it provided everything I needed, in particular a clean bed with fresh linen and a clean bathroom (I paid for towel hire when checking in, saving valuable packing room).My only negative aspect was that the pots & pans, dinnerware & tableware should have been cleaner than they were (one pan looked as though it had been used and then placed back in the cupboard unwashed). I would recommend Housekeeping make a better check of these items in future as it seems some guests may not clean them thoroughly before checking out. Because I always wash the items I'm going to use beforehand there was no point taking this up with Reception. All in all, for the price paid, the accommodation was excellent value, the park was quiet and well kept. The staff I met were all friendly and helpful. I would definitely stay here again, if I returned to the Isle of Wight in the future.

Jared

3 months ago on Hotels.com

6/10

Room looks nothing like the pictures when booked. It is completely different. Floors were fairly dirt - we had to mop (which were provided, but clearly hadn't been used in some time as it had spider-webs inside the bucket), spillage down the wall by the master bed and food down the side of the cooker. Cigarette butts left on patio (should have been non-smoking). Beds however were clean and fresh. The Wi-Fi (free and paid for) hardly worked, location of the site also has poor mobile data reception. Often had to resort going to the bar to get a signal or use the Wi-Fi. Shower drain/plug was broken, standing shower would flood slightly when used. Only 1 usable power outlet per room, they also seemed fairly weak (unable to charge a device whilst in use, took 2 days to charge a phone) Hot & Cold water tap in the kitchen is the wrong way round, hot water is on the right but should be on the left. The pool was lovely, however, ruined by the amount of "rule breaking" and the lack of enforcement by life guards: - Children running around the pool, jumping in, almost jumping on other pool goers - Too many inflatables & balls in the pool - A lot of people taking pictures on mobiles - Considering the size of the pool and the amount of people, there aren't many sunbeds Staff were friendly and helpful, beach view was lovely but the beach itself is not overly accessible, as the route quite steep, which could have been communicated better by staff.

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