Homelink Firenze - The Key in Florence, FI

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Homelink Firenze - The Key

Hotel

Via Cittadella 22, , Florence, FI 50144, ITMap

6.2/10

Pleasant

96 reviews

Stay information

Make use of convenient amenities, which include complimentary wireless internet access and a communal living room.. Featured amenities include multilingual staff and an elevator..

Amenities

Free Wifi

Air conditioning

Heating

Location

Via Cittadella 22, , Florence, FI 50144, ITView in Google Maps

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Things to know

Check-in15:00 - 20:00

Check-out11:00 - 11:00

Dates and times refer to property's local time

Check-in instructions

A virtual front desk provides assistance to guests Guests will receive an email within 24 hours before arrival with check-in instructions; access will be through a private entrance If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Prior to arrival, you must complete online registration via a secure link There is no front desk at this property To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation You will be asked to provide the property with a copy of your government-issued photo ID after booking

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Noise-free guestrooms cannot be guaranteed Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number IT048017B4BQI9KTZG Safety features at this property include a fire extinguisher and a first aid kit Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

. Optional fees: Late check-in fee: EUR 25 for check-in between 8:00 PM and 10:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation. Guests can access their rooms with a mobile device. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards and debit cards; cash is not acceptedNoise-free guestrooms cannot be guaranteedSafety features at this property include a fire extinguisher and a first aid kitPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: There is no front desk at this property. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. Guests can access their accommodation through a private entrance.A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 3:00 PM. Check in to: 8:00 PM. . Check out: 11:00 AM.

Know before you go

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Reviews

6.2/10

Pleasant

96 reviews

Gabriella

3 months ago on Hotels.com

4/10

Not very clean and kind of hard to get into. Make sure to read the reviews before because it is not made clear that the bathrooms are shared. Honestly make sure you book the refund option just in case.

Janice

4 months ago on Expedia

2/10

Water smelled, sheets were rough. Difficult to find

Ieuan

4 months ago on Expedia

2/10

Arrived and had to call somebody to gain access to the property. Upon entering, it is very clear that they had an excellent photographer take the pictures as looked nothing like advertised. I’m 99% sure I booked an en suite room but was told on arrival that I had booked a room with a shared bathroom, okay, potentially my mistake. Upon checking said shared bathroom, safe to say the cleanliness standards were absolutely appalling. Firstly, when the tap is on in the sink, the plughole would fill up within seconds leading to a bowl full of water. The shower, just wow, never in my life have I seen anything like it. The screen was filthy and full of mould, inside the shower itself, the walls, shower pipe and shower head also both full of mould, just vile. The bedroom was clean upon first inspection then as the trip went on there was bugs present. I mentioned the cleanliness standards to the telephone number provided, I was asked to provide photos, which I did. I was then promised the bathroom would be sufficiently cleaned, safe to say, it wasn’t. The wifi didn’t work at all and when mentioned to the staff member via Whatsapp, there was no response. Location wise, the property is ideally placed, a 7 min walk from the train station and approximately 15min walk from the Dome but that doesn’t change the fact the place was an absolute dump. Avoid!