A virtual front desk provides assistance to guests
Guests must contact the property in advance for check-in instructions; your host will greet you
Information provided by the property may be translated using automated translation tools
There is no front desk at this property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
Minimum check-in age: 18
Special check-in instructions
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Property Registration Number 13629851
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Additional information
Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards and debit cards; cash is not accepted . Special instructions: There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 3:00 PM. Check in to: anytime. . Check out: 11:00 AM.
Know before you go
This property does not have elevators
Reviews
6.6/10
Good
40 reviews
S
Sarah
2 months ago on Hotels.com
2/10
I’ve never left a one-star review before, but this property earned it.
The cleanliness of this apartment was simply unacceptable. We arrived to find stained, threadbare sheets, visibly dirty walls throughout the apartment—including what appeared to be urine splattered on one of the walls—caked mildew in the shower, and extensive water-stained ceilings in the bathroom. It felt dirty the moment we walked in.
I reported the issues immediately and gave management the opportunity to correct them. Housekeeping visited, but the apartment still did not meet even a basic standard of cleanliness.
Beyond that, the listing was misleading. It advertised a microwave and refrigerator, neither of which were in our room. It also noted there was no elevator but failed to mention that our apartment required carrying luggage up more than four flights of stairs.
Traveling internationally alone with my two children, I moved us to another hotel after just one night. More than a week later, management still has not responded to my attempts to resolve the situation as they have charged me for 6 unused nights citing their cancellation policy.
No accommodation is perfect, but cleanliness is the bare minimum. In my experience, Mayfair Residences failed to provide even that, and I cannot recommend staying here. The fact that management won’t even respond to me more than a week later only reinforces that they have little interest in addressing legitimate guest concerns.
C
Christine
10 months ago on Expedia
6/10
The room was in the basement. This wasnt clear in the description. The bed was okay and the ensuite had nice toiletries
