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/////Falkensteiner Resort Lake Garda

Falkensteiner Resort Lake Garda

Hotel
Via San Francesco d'Assisi, Salo, Lombardia 25087, ITMap
9.6/10
Excellent
7 reviews

Stay information

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, an indoor pool, and a sauna. This Mediterranean hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).. Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of a conference center and meeting rooms. Free valet parking is available onsite..

Amenities

Family friendly
Pool
Free breakfast
Free Wifi

Location

Via San Francesco d'Assisi, Salo, Lombardia 25087, ITView in Google Maps
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Things to know

Check-in16:00
Check-out11:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Property Registration Number IT027019A1CB392JAC, 027019-ALB-00004 Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

. Optional fees: Pet fee: EUR 39 per pet, per nightService animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Parking height restrictions apply. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards, debit cards, and cashThis property reserves the right to pre-authorize the guest's credit card prior to arrival.Onsite parties or group events are strictly prohibitedSafety features at this property include a fire extinguisherThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room . Special instructions: If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 4:00 PM. . Check out: 11:00 AM.

Know before you go

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation Only registered guests are allowed in the guestrooms Parking height restrictions apply Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Reviews

9.6/10
Excellent
7 reviews
R
Rachel
1 month ago on Hotels.com
hotels.com
6/10
A high price tag hotel which we didn’t feel the service / overall experience lived up to. The reception staffs English is very poor and you feel like an inconvenience ringing down rather then anyone be overly helpful on the phone. During our stay glasses / mugs were never replaced in our room and Vanity kits never replaced in our room either I needed cotton ear buds for my babies ears and I must of rang 6 separate times for them and they were never delivered. Pretty poor service for a 5 star hotel guests having to ring down to replace simple things in the room. Not having an à la carte restaurant 4 nights of the week in a 5 star hotel we did not expect either, we don’t personally like a buffet dinner but were forced to eat this as no other à la carte option and no nice restaurants in short walking distance of the hotel. The service by the pool was also pretty poor nobody checking if you wanted a drink or food. We did enjoy the breakfast each morning there was a really good choice and good quality. The atmosphere food and service in house of negroni was also very good and same with Falkys kids club a nice facility and the staff were super. This hotel has potential but we feel it didn’t live up to its price point. Our check out process took 40 minutes and we didn’t even get asked how our stay was by the man checking us out.
D
David
2 months ago on Hotels.com
hotels.com
10/10
Very luxurious new resort - many offerings for kids and adults alike. Great food selection

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Hotel
Home
Hotels
Italy
Lombardia
Salo
check-in
Oct 11, Sun
check-out
Oct 12, Mon
nights
1
guests
2 Guests
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