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/////Hilton Birmingham Metropole Hotel

Hilton Birmingham Metropole Hotel

Hotel
National Exhibition Centre, , Birmingham, West Midlands, England B40 1PP, GBMap
7.8/10
Very Good
1,015 reviews

Stay information

Take advantage of recreation opportunities such as a 24-hour health club, or other amenities including complimentary wireless internet access and concierge services.. Featured amenities include express check-in, express check-out, and a 24-hour front desk. Planning an event in Birmingham? This hotel has 59998 square feet (5574 square meters) of space consisting of conference space and 31 meeting rooms. Self parking (subject to charges) is available onsite..

Amenities

Pets friendly
Family friendly
Pool
Free Wifi

Location

National Exhibition Centre, , Birmingham, West Midlands, England B40 1PP, GBView in Google Maps
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Things to know

Check-in15:00 - 20:00
Check-out00:00 - 12:00
Dates and times refer to property's local time

Check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Additional information

The property will be renovating from September 3 2026 to October 23 2026 (completion date subject to change). The following areas are affected: Swimming pool Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.. Optional fees: Fee for buffet breakfast: approximately GBP 18.00 per personSelf parking fee: GBP 20.00 per nightPet fee: GBP 30 per pet (varies based on length of stay) Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Up to 2 children 13 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). Contactless check-out is available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cashSafety features at this property include a fire extinguisherThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable roomThis property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Check in from: 3:00 PM. Check in to: 8:00 PM. . Check out: 12:00 PM.

Know before you go

Pool access available from 6:00 AM to 10:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Reviews

7.8/10
Very Good
1,015 reviews
L
Leila
recently on Hotels.com
hotels.com
6/10
We were not informed beforehand that some parts of the hotel were closed for refurbishment. The room was a little tired & dated and could do with an upgrade. The worst thing was that outside our room window you could hear party goers late into the night going in & out of events, loud music at times and drunk people chatting/laughing loudly. Not ideal at all when you’re trying to sleep.
K
Kathryn
recently on Hotels.com
hotels.com
10/10
Fantastic 2 night stay, comfortable beds, fantastic breakfast selection, clean and quiet. Would have loved to have stayed longer!
C
Carol
1 month ago on Hotels.com
hotels.com
4/10
I booked my room on 29/7/26 for two nights. My meetings on the second day would be finished at 5pm and I could go back home but I decided to stay a second night to take advantage of the Spa facilities. I received an email after booking stating: Please note, we're currently carrying out a programme of refurbishment works to further enhance our guest experience. Work will take place during daytime hours, and we will do our utmost to keep noise and incovenience to a minimum. Thank you for your understanding. It went on to give check in times and then details of the Health Club: LivingWell Health Club: Hotel residents have complimentary access to our fitness centre, swimming pool, and sauna. Weekdays: 06:00am - 22:00pm Weekends: 07:00am - 21:30pm Please note that the last entry is one hour prior to closing. We recommend booking pool and leisure access in advance. You can do so on arrival or by calling the LivingWell Team on 0121 780 6359. I WAS NOT ADVISED THAT THE HEALTH CLUB WOULD BE CLOSED FOR REFURBISHMENT DURING MY STAY. When I complained to the Reception Desk I was advised that I was made aware of refurbishment during my stay. I was indeed, but it did not specify the Health Club and the subsequent message suggested to me that it would still be available. My room had a walk in shower with seat, designed for disability and there was a strong bad drain smell in the bathroom. Some of the lifts were also out of use, (I was told this was not to do with the maintenance work)

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Hotel
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Hotels
United Kingdom
West Midlands, England
Birmingham
check-in
Oct 11, Sun
check-out
Oct 12, Mon
nights
1
guests
2 Guests

Standard Twin Room

No Free Breakfast | Non Refundable
Sleeps 2
3 room options

Hilton Double or Twin Room

No Free Breakfast | Cancel before Jul 03 at 11 PM, you'll get full refund.
2 single
Sleeps 2
2 room options

Standard Queen Room (Accessible)

No Free Breakfast | Free Cancellation
1 double
Sleeps 2
5 room options

Standard Room

No Free Breakfast | Non Refundable
2 room options

Deluxe Room

No Free Breakfast | Non Refundable
2 room options

Deluxe King Room

No Free Breakfast | Non Refundable
2 room options

Standard Queen Room

No Free Breakfast | Non Refundable
2 room options

Standard 2 Double Room

No Free Breakfast | Non Refundable
2 room options

Hilton Room

No Free Breakfast | Non Refundable
2 room options

Hilton Deluxe King Room

No Free Breakfast | Cancel before Jul 03 at 11 PM, you'll get full refund.
1 double
Sleeps 2
4 room options

Hilton Deluxe Double or Twin Room

No Free Breakfast | Non Refundable
2 single
Sleeps 2
2 room options

Deluxe Single Room with Extra Bed

No Free Breakfast | Cancel before Jul 03 at 11 PM, you'll get full refund.
Sleeps 1
2 room options

Hilton Queen Room

No Free Breakfast | Cancel before Jul 03 at 11 PM, you'll get full refund.
1 double
Sleeps 2
2 room options

Standard King Family Room

No Free Breakfast | Non Refundable
2 room options

Executive Queen Room

No Free Breakfast | Cancel before Jul 03 at 11 PM, you'll get full refund.
1 double
Sleeps 2
4 room options

Standard Double Room (Accessible)

No Free Breakfast | Non Refundable
2 room options

Standard King Room

No Free Breakfast | Non Refundable
2 room options

Standard Single Room

No Free Breakfast | Non Refundable
2 room options

Executive King Room

No Free Breakfast | Non Refundable
2 room options

Hilton King Room with Extra Bed

No Free Breakfast | Non Refundable
2 room options

Hilton Twin Room

No Free Breakfast | Non Refundable
2 room options

Hilton Double Room with Sofa

No Free Breakfast | Cancel before Jul 03 at 11 PM, you'll get full refund.
1 double
Sleeps 2
2 room options

Deluxe Twin Room

No Free Breakfast | Non Refundable
2 room options

Standard Queen Family Room with Sofa

No Free Breakfast | Non Refundable
2 room options

Hilton Deluxe Twin Room

No Free Breakfast | Non Refundable
2 room options

Standard King Room with Sofa

No Free Breakfast | Non Refundable
2 room options

Standard Double Suite

No Free Breakfast | Cancel before Jul 03 at 11 PM, you'll get full refund.
1 double
Sleeps 2
2 room options

Standard King Suite

No Free Breakfast | Non Refundable
2 room options

Penthouse Double Suite

No Free Breakfast | Cancel before Jul 03 at 11 PM, you'll get full refund.
1 double
Sleeps 2
2 room options

Penthouse Suite

No Free Breakfast | Non Refundable
2 room options

Standard Suite

No Free Breakfast | Non Refundable
2 room options

Deluxe King Suite

No Free Breakfast | Non Refundable
2 room options