Burnett Arms Hotel in Banchory, Scotland

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Burnett Arms Hotel

Hotel

25 High Street, , Banchory, Scotland AB31 5TD, GBMap

7.6/10

Very Good

242 reviews

Stay information

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and an arcade/game room. This hotel also features ski storage and a banquet hall.. This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.. Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free self parking is available onsite..

Amenities

Family friendly

Free Wifi

Location

25 High Street, , Banchory, Scotland AB31 5TD, GBView in Google Maps

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Things to know

Check-in15:00 - 22:00

Check-out00:00 - 11:00

Dates and times refer to property's local time

Check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours The front desk is open daily from 7:30 AM - 10:30 AM To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Safety features at this property include a fire extinguisher, a smoke detector, and a security system Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted

Additional information

Optional fees: Fee for cooked-to-order breakfast: approximately GBP 8.00 to 12.00 for adults, and GBP 5.00 to 8.00 for childrenPet fee: GBP 10.00 per pet, per nightService animals are exempt from feesRollaway bed fee: GBP 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedSafety features at this property include a fire extinguisher, a smoke detector, and a security system . Special instructions: The front desk is open daily from 7:30 AM - 10:30 AM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 3:00 PM. Check in to: 10:00 PM. . Check out: 11:00 AM.

Know before you go

This property does not have elevators

Reviews

7.6/10

Very Good

242 reviews

JAMES

1 month ago on Hotels.com

6/10

The hotel room was a decent size , the hotel seems to need a really good update , Facilities are getting very tired windows need a major overall and so does the bathroom , U found the staff extremely helpful and very friendly, we ordered full English breakfast s Both breakfasts where excellent and very good quality , Breakfast times Where very poor and short

jacqueline

4 months ago on Hotels.com

2/10

My husband and have stayed here before and was always nice and welcoming however, this stay was terrible. The bedroom was unkempt, no toilet roll, bed linen was crumpled had seen better days. There was one person checking us in, serving at rhe bar too. I certainly won't be back. We have submitted a formal complaint and looking for compensation. Please dont book your wasting you well earned cash. Jacqueline allan

Daniel

5 months ago on Expedia

4/10

First, the positives: the bar was nice and the food fantastic (really well cooked, tasty and good portions for the price), staff were always friendly and polite, too. As a pub - no complaints. However, as a hotel there were definitely concerns and functional issues. If it had been more than one night, we would have demanded a refund and left. Room/bed: We booked a "deluxe king room" that was allegedly a suite, but the reality did not match the description at all. All one room (apart from the bathroom) and the bed was double width, but shorter than normal. The "coffee maker" was a kettle and some sachets. Housekeeping: Not convinced they had been in before we arrived. Bedding was visually clean and not smelly, but not neatly made. An old newspaper was still on the side stand and McDonald's rubbish was still in the bin. TV: no aerial/digital connection, so we had to sign-in to iPlayer to use it. Shower: broken. The head could not be adjusted, its cap just came away in our hands, as it was clearly broken and just balanced back in place, and then we realised there was only a dribble of ice-cold water. We reported the issues and staff did attend the room, but none of it got sorted and an offer to move us to a different room was later retracted because now the whole hotel had plumbing issues...