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/////DoubleTree By Hilton London Excel

DoubleTree By Hilton London Excel

Hotel
Excel, 2 Festoon Way, Royal Victoria Dock, Newham, London, London, England E16 1RH, GBMap
8.6/10
Excellent
1,002 reviews

Stay information

Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.. This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in London? This hotel has 882 square feet (82 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite..

Amenities

Pets friendly
Family friendly
Free Wifi

Location

Excel, 2 Festoon Way, Royal Victoria Dock, Newham, London, London, England E16 1RH, GBView in Google Maps
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Things to know

Check-in15:00 - 00:00
Check-out00:00 - 12:00
Dates and times refer to property's local time

Check-in instructions

For any questions, please contact the property using the information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information

Optional fees: Fee for buffet breakfast: approximately GBP 19.5 per personSelf parking fee: GBP 15 per nightPet fee: GBP 35 per accommodation, per stayService animals are exempt from feesEarly check-in is available for a fee (subject to availability)Late check-out fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation. Contactless check-out is available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards, debit cards, and cashThis property reserves the right to pre-authorize the guest's credit card prior to arrival.Safety features at this property include a fire extinguisherThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable roomPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property will place a credit card authorization for GBP 50 for any bookings where payment for the stay will be made on site instead of at the time of booking.. Minimum age: 18. Check in from: 3:00 PM. Check in to: midnight. . Check out: 12:00 PM.

Know before you go

Guests under 18 years old are not allowed in the fitness facility The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Reviews

8.6/10
Excellent
1,002 reviews
L
Liam
3 months ago on Hotels.com
hotels.com
8/10
Great location, easy parking. Can get noisy with the airport though
S
Simon
1 month ago on Hotels.com
hotels.com
10/10
Always get a lovely welcome when we arrive at this hotel. Staff very helpful and lovely breakfast
V
Vikas
1 month ago on Hotels.com
hotels.com
8/10
Hotel was clean, check in was quick. It was nice to get some cookies during check in. Room size was as expected. We didn’t get the waterfront view so can’t comment on that. Bed and pillows were comfortable. Amenities in room was basic. We booked family room so sofa bed was there. Three bottled water was provided but it was not replenished for subsequent nights. While stay was fine the breakfast was average (standard British breakfast options) and it could have been better. Restaurant was overlooking waterway so was great but some more attention on cleanliness would be better. Staff were polite and friendly which was plus. The hotel has a bar and fitness centre. We didn’t use either so can’t comment on that but looked great. There is sufficient parking space (£15/night) and some charging stations if you drive EV (make sure you carry charging cables as station don’t have one and you to have to use your own). DLR station is 10 mins walk and buses accessible (5-7 mins walk). Very close to London City airport (you could see planes landing and taking off across the waterfront). Although outside is noisy due to planes landing and taking off, interestingly rooms are sound proof so you don’t hear those noises at all. Overall we were satisfied with it the stay just felt some services could be improved further to enhance the experience.

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2 Guests

Standard Queen Room

No Free Breakfast | Non Refundable
1 double
Sleeps 2
2 room options

Standard Double or Twin Room

No Free Breakfast | Non Refundable
2 single
Sleeps 2
2 room options

Standard Twin Room

No Free Breakfast | Non Refundable
3 room options

Standard Room

No Free Breakfast | Non Refundable
2 room options

Standard Single Room

No Free Breakfast | Non Refundable
2 room options

Standard Twin Room (Accessible)

No Free Breakfast | Non Refundable
2 room options

Standard Room (Accessible)

No Free Breakfast | Non Refundable
2 room options

Standard Single Room (Accessible)

No Free Breakfast | Non Refundable

Deluxe Double Room

No Free Breakfast | Non Refundable
2 room options

Standard Double Room

No Free Breakfast | Non Refundable
2 room options

Deluxe King Room (Water View)

No Free Breakfast | Non Refundable
2 room options

Panoramic Deluxe Queen Room (Water View)

No Free Breakfast | Non Refundable
2 room options

Deluxe Twin Room (Water View) (Accessible)

No Free Breakfast | Non Refundable
2 room options

Deluxe Twin Room (with View)

No Free Breakfast | Non Refundable
2 room options

Deluxe King Room

No Free Breakfast | Non Refundable
2 room options

Deluxe Room

No Free Breakfast | Non Refundable
2 room options

Deluxe Queen Room

No Free Breakfast | Non Refundable
2 room options

Deluxe Room (Accessible)

No Free Breakfast | Non Refundable
2 room options

Deluxe Queen Room (Water View)

No Free Breakfast | Non Refundable
2 room options

Deluxe Queen Room with Balcony

No Free Breakfast | Non Refundable
2 room options

Deluxe Queen Room (Water View) with Balcony

No Free Breakfast | Non Refundable
2 room options

Deluxe Queen Room (with View)

Free Breakfast | Non Refundable

Deluxe Room (Water View) (Accessible)

No Free Breakfast | Non Refundable
2 room options

Deluxe Twin Room (Accessible)

Free Breakfast | Non Refundable
2 room options

Deluxe Twin Room

No Free Breakfast | Non Refundable
2 room options

Standard Queen Room (Water View)

No Free Breakfast | Non Refundable
2 room options

Standard King Room (Water View)

No Free Breakfast | Non Refundable
2 room options

Standard Single Room (Water View) (Accessible)

No Free Breakfast | Non Refundable
2 room options

Deluxe Twin Room (with View) (Accessible)

No Free Breakfast | Non Refundable
2 room options

Deluxe King Room (with View)

No Free Breakfast | Non Refundable
2 room options

Standard King Suite (City View)

No Free Breakfast | Non Refundable
2 room options

1 Bedroom Standard King Suite (City View)

No Free Breakfast | Non Refundable
2 room options

1 Bedroom Standard King Suite (Panoramic or City View) with Living Room

No Free Breakfast | Non Refundable
2 room options

1 Bedroom Panoramic King Suite (City View)

No Free Breakfast | Non Refundable
2 room options